Full-time hours
... buyers, and build loyal Harvey advocates. - Success Metrics : Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs ...
Have the right to work in Spain
About the role The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies (RPAs). The role focuses on deepening relationships post-sale, embedding the Redpin platform into daily ...
Full-time hours
... shared customer plans, implementation-to-adoption transitions, and services attach opportunities. - Bring structured customer insight to Product, Engineering, Support, Marketing, and Enablement. - Orchestrate executive engagement for strategic customers and high-severity risks. - Collaborate with global Customer Success leaders ...
Fully remote
... onboarding materials. - Drive campaigns targeting multiple customers through digital touch-points and activities. - Identify high potential as well as high risk customers from newly onboarded users or customers - Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... interested in our solutions, contributing to business growth. In your day-to-day, in addition to the above, you will: - Manage incidents in coordination with the Support team to ensure quick resolution. - Identify and execute upselling and cross-selling opportunities, with a strong commercial focus to maximize portfolio value ...
Fully remote
... About our role Ready to accelerate your career in Customer Success while making a real difference in the travel industry? We're looking for a smart, driven and customer-obsessed individual to join our global CS team as a Customer Success Manager overseeing a group of our Mid Market accounts. This is a fantastic opportunity ...
- Presencial
- Tiempo completo
- Contrato
€27,000 a year
... management? Do you enjoy resolving issues and working in a dynamic environment? This could be your opportunity! At Adecco we are looking to bring on board a Customer Service professional for a company located in Villalbilla (Madrid) . What you'll do - Customer service and support. - Managing and following up on incidents. ...
- Remoto
- Híbrido
- Presencial
- Tiempo parcial
- Contrato
€10 a month
... automatically translated to English, see original posting . What you'll do Insurance after-sales service for clients and offices, including: - Corporate back office support. - Multichannel support (phone and emails) - Handling requests and resolving queries. - System management (policy operations, modifications, etc.) What we're ...
€2,200 a month
... perfect time to show your talent and open doors for the future! What you'll do - Customer service in the cashier area and management of basic operations. - Support in the marketing of financial products and services. - Resolving incidents and administrative queries. - General operational support to the office team to ensure ...
€2,200 a month
... perfect time to show your talent and open doors for the future! What you'll do - Customer service in the cashier area and management of basic operations. - Support in the marketing of financial products and services. - Resolving incidents and administrative queries. - General operational support to the office team to ensure ...
Fully remote
... Netherlands Who we are The Customer Success Team is focused on helping Enterprise customers explore what's possible with Typeform. We work with our Enterprise customers throughout their lifecycle to ensure that they are using Typeform to their fullest potential. By proactively engaging our customers in different lifecycle ...
- Remoto
- Tiempo completo
- Contrato
€40,000 - €45,000 a year
... with the Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. ...
Fully remote
... high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers. Location: This role will be based remotely. What you'll do - Onboard new customers and introduce them to our products and support processes. Products include: ...
€26,000 - €34,000 a year
... start of the relationship. - Identify opportunities for continuous improvement in the onboarding process and provide feedback to the internal team (product, support, sales). Requirements 💼 The profile we are looking for: - Previous experience in Customer Onboarding, Customer Success, or as an Implementation Specialist ...
Full-time hours
... with customers using trusted AI and data. As a Customer Risk Manager, you will lead critical risk mitigation and escalation management strategies to drive customer resolution, prevent attrition, and protect long-term partnerships across our Spanish-speaking customer base in Spain. In this role, you will serve as a strategic ...
Have the right to work in Spain
... payments internationally What we're looking for - A passionate individual with a strong interest in client servicing - Prepared to go the extra mile to exceed customer expectations and experience - Desire to deliver best in class service, to support our industry-leading offering - Strong written and verbal communication skills ...
Hybrid
... ensure customers are always supported by the latest software and services. - Share actionable feedback and insights with our Commercial, Product, and Technical Support teams to continuously elevate the customer experience. - Forecast renewals, identify risk, and maintain a strong customer renewal rate in partnership with the ...
... this role, you will bring a start-up mindset, strong attention to detail and a collaborative, cross-functional approach. Your main tasks - Create and maintain customer master data in our systems. - Enter and manage sales orders in SAP. - Manage customer invoicing through SAP. - Send delivery notes and proof of delivery to ...
- Presencial
- Tiempo completo
- Contrato
€42,000 - €58,000 a year
... between customers and our technical support team - Monitor customer satisfaction metrics and implement improvement initiatives - Prepare detailed reports on customer interactions and resolution outcomes - Follow up with customers post-service to ensure complete satisfaction - Identify opportunities for upselling and cross-selling ...
Spain, Barcelona
Ver vacanteFully remote
... (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value What you'll do - Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels. - Identify ...