€26,000 - €34,000 a year
... start of the relationship. - Identify opportunities for continuous improvement in the onboarding process and provide feedback to the internal team (product, support, sales). Requirements 💼 The profile we are looking for: - Previous experience in Customer Onboarding, Customer Success, or as an Implementation Specialist ...
Full-time hours
... with customers using trusted AI and data. As a Customer Risk Manager, you will lead critical risk mitigation and escalation management strategies to drive customer resolution, prevent attrition, and protect long-term partnerships across our Spanish-speaking customer base in Spain. In this role, you will serve as a strategic ...
Have the right to work in Spain
... payments internationally What we're looking for - A passionate individual with a strong interest in client servicing - Prepared to go the extra mile to exceed customer expectations and experience - Desire to deliver best in class service, to support our industry-leading offering - Strong written and verbal communication skills ...
... while partnering cross-functionally with Product, Support, Sales, and Implementation teams to drive successful customer outcomes. Position Overview As an EMEA Customer Success Manager, you will be responsible for managing and growing strategic customer relationships throughout the region. You will help customers realize business ...
Hybrid
... ensure customers are always supported by the latest software and services. - Share actionable feedback and insights with our Commercial, Product, and Technical Support teams to continuously elevate the customer experience. - Forecast renewals, identify risk, and maintain a strong customer renewal rate in partnership with the ...
... this role, you will bring a start-up mindset, strong attention to detail and a collaborative, cross-functional approach. Your main tasks - Create and maintain customer master data in our systems. - Enter and manage sales orders in SAP. - Manage customer invoicing through SAP. - Send delivery notes and proof of delivery to ...
- Presencial
- Tiempo completo
- Contrato
€42,000 - €58,000 a year
... between customers and our technical support team - Monitor customer satisfaction metrics and implement improvement initiatives - Prepare detailed reports on customer interactions and resolution outcomes - Follow up with customers post-service to ensure complete satisfaction - Identify opportunities for upselling and cross-selling ...
Spain, Barcelona
Ver vacanteFully remote
... (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value What you'll do - Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels. - Identify ...
Hybrid
... and local media to minimise negative visibility in print, broadcast, TV and online, by managing customer complaints; - Support other VIP tasks such as: legal customer complaints, consumer organisation files, customer court cases, regulatory consumer cases and data protection consumer rights cases; - Support VIP Communications ...
- Presencial
- Tiempo completo
- Contrato
€11 - €12 an hour
... service levels. -Contribute to the continuous improvement of processes and to customer satisfaction. What we're looking for Requirements: -Previous experience in customer service, technical support, or incident management. -Proficiency in office tools and customer relationship management (CRM) systems. -Language: Catalan. Nice ...
Full-time hours
... for diverse, talented people to join Alcon. WHAT YOU'LL BRING TO ALCON - Portuguese and Spanish (native) + English (C1 level) - 1-3 years of experience in Customer Service/Experience, - Order‑to‑Cash, or Incident Support - Experience with CRM/Case Management and ERP systems (SAP) - Practical knowledge of SLAs and escalation ...
€30,000 a year
... during customer service. - Contact customers - Provide guidance and support to reservation or VIP/Special care teams on matters related to processes, incidents, customer profiles, and other topics, as applicable. Requirements - Customer knowledge. - Knowledge of the applicable legal and regulatory framework. - Knowledge of the ...
€15 an hour
... issues. - Customer care: Act as the main point of contact for customers regarding orders, deliveries, product availability, and general operational inquiries. - Customer service: Handle customer inquiries and complaints professionally, providing information on delivery times and current stock availability. - Phone support: Answer ...
Spain, Barcelona
Ver vacanteInternship contract
... generating a real impact from day one, this is the place for you. What you'll do Your main mission will be to provide technological, analytical, and operational support to the Customer Experience (CX) area, leading the use of Artificial Intelligence to automate processes and maximize our team's efficiency. In your day-to-day: ...
... cliente Gestión de clientes Asesoramiento de clientes Retención de clientes Gestión de atención al cliente google workspace cloud google cloud Proactividad customer success Sector Servicios y tecnología de la información Descripción Buscamos un perfil proactivo, organizado y con clara orientación al cliente para unirse ...
... service at a customer-facing level. About you - A passionate individual with a strong interest in client servicing - Prepared to go the extra mile to exceed customer expectations and experience - Desire to deliver best in class service, to support our industry-leading offering - Strong written and verbal communication skills ...
... highly motivated Spanish Customer Operations Representative to join a strong group, developing one of the worlds leading online gaming brands. The Spanish Customer Operations Representative provides customer assistance for the evoke brand by delivering excellent-quality service to our customers across our platform and ...
Full-time hours
... shared customer plans, implementation-to-adoption transitions, and services attach opportunities. - Bring structured customer insight to Product, Engineering, Support, Marketing, and Enablement. - Orchestrate executive engagement for strategic customers and high-severity risks. - Collaborate with global Customer Success leaders ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... health syncs, join our associated POD calls, and regularly engage with customers across international markets. As experts in our craft, we focus on providing support, driving value, and building meaningful relationships with our customers as trusted advisors. We are on the front lines of TRM, ensuring our customers get the ...
€12 an hour
... was automatically translated to English, see original posting . What you'll do - Customer service in the cashier area and management of basic operations. - Support in the marketing of financial products and services. - Resolving incidents and administrative queries. - General operational support to the office team to ensure ...