... expertise to understand customer challenges and provide relevant guidance - Develop strategies, coordinate meetings, and establish action plans to improve customer engagement and retention - Analyze customer feedback to identify upselling and cross-selling opportunities - Support new customers during onboarding, train ...
€16,363 a year
About the role TP is looking for Customer Service and Technical Support Advisor with Spanish: We would like to have experts to become ambassadors of our brands in the coffee and culinary world according to our Client reputation and status. We would like our experts to provide 360 º support to all our brands in presales ...
Spain, Barcelona
Ver vacanteFixed-term contract
... collaboration tools such as GitHub, Jira, and Slack. We are seeking a Customer Success Specialist for our company who will be responsible for providing excellent customer support to our gaming clients and ensure they have a positive experience with the company's service. This position involves engaging with customers through ...
18808
TheFork is seeking a Customer Support specialist based in Barcelona to help B2C and B2B diners and restaurateurs via phone, email and chat. You’ll listen, diagnose needs, and provide clear, empathetic solutions to ensure a positive experience. You should be fluent in French and English, comfortable with CRM tools, and experienced ...
Spain, Barcelona
Ver vacante- Presencial
- Tiempo completo
- Contrato
€21,167 a year
... joining this project, you will enjoy job stability thanks to an initial contract with real options for long-term continuity. In addition, you will work in a solid support team and gain experience in a constantly growing sector, all in modern, well-connected offices. As a customer service manager, your main mission will be to ...
Full-time hours
... workflows. - Optimize usage: Ensure customers understand its functionalities and how to optimize sports management operations. - Customer growth: Help and guide customers to develop their usage. - Onboarding: Provide training and support to new customers. - Customer support: Deliver exceptional customer support and build strong ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Fixed-term contract
... multidisciplinary team, collaborating across different project phases and gaining experience in customer experience methodologies and project management. What you'll do - Support the analysis and documentation of customer journeys. - Assist in collecting and organizing customer insights. - Support the planning and tracking of tasks within ...
Hybrid
... science, telecommunications, engineering, systems administration, service management, or other related fields. - Experience or additional training in technical support, customer service, incident management, data analysis, and ticketing tools such as Jira will be valued. - Knowledge of the integrated water cycle and the hydraulic ...
1500
... an experienced and people-focused Social Media Customer Support Team Lead to join our Customer Service organisation. In this role, you will lead a team of Customer Service Senior Specialists responsible for delivering exceptional customer support across our social media channels, ensuring every customer interaction reflects ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... minimal and primarily associated with business meetings, training, or organizational initiatives. As a Customer Care Specialist, you will combine advanced customer operations expertise with a focus on operational excellence and continuous improvement. You will support complex customer situations, drive process enhancements, ...
- Presencial
- Tiempo completo
- Contrato
€17,000 - €17,001 a year
About the role We are looking for someone with a true calling for in-person customer service for a store located in the center of Torrelavega . This role is entirely focused on customer support and issue resolution , with no sales duties . If you enjoy direct interaction with customers, are a communicative person, and feel ...
Spain, Torrelavega
Ver vacante- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... process, and supporting the creation of customer-led content that enables marketing, sales, and customer success teams. Because many reference interviews and customer conversations occur with North American customers, this role requires flexibility toparticipatein occasional evening calls to support customer interviews, reference ...
Permanent contract
... evolution of the customer journey. How you'll work Permanent On-site About the company & team Education and Social Policies Requirements - Previous experience in customer service or academic support roles, preferably in an educational environment or in digital environments. - Exceptional verbal and written communication skills ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... & Training - Lead post-onboarding training sessions, advanced product refreshers, and best-practice workshops for clients. - Ensure a smooth transition for customers moving from initial onboarding into long-term customer success. - Support scalable education by contributing to user documentation, training guides, and self-service ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... ensure outstanding customer experience - Collaborate closely with service engineers, repair centers, logistics teams and other internal stakeholders to resolve customer issues - Handle customer escalations, including product and service-related complaints, ensuring timely resolution and appropriate follow-up - Support quality ...
€9 - €10 an hour
... for? People with good communication skills, customer orientation, and a desire to work in a team. Previous experience is not essential. Main duties: Receiving customer calls. Resolution of doubts, incidents, and procedures. Follow-up on requests and customer support. Guaranteeing a positive experience on every call. Schedule ...
Fully remote
... of risk-minded problem solvers who advise the business on the company's regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, ...
Fully remote
... Account Executives to identify and close upsell and cross-sell opportunities during the renewal cycle. - Stakeholder Collaboration: Work closely with Sales, Customer Success, Product, Data, and GTM teams to support and inform retention strategy and customer engagement models. What you'll get 💡 A product you can believe ...
Full-time hours
... B2C Sales Transformation P3. Qualification Bachelor s Degree. YOE 0 to 1 years. Lang English A1, Spanish C2. What would you do You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions. ...
Fully remote
... upsell and cross-sell opportunities and work closely with the Sales team to grow customers over the long term. - You actively manage renewals and ensure high customer satisfaction and loyalty through clear communication and reliable support. - Customer retention rate. - Expansion revenue (upsells/cross-sells). - MEDDIC training ...