About the role As we expand, we are seeking a talented Customer Success Team Lead to support and elevate our team of Customer Success Managers (CSMs). This role is pivotal in ensuring CSMs deliver measurable value to our clients, maximize product adoption, and maintain excellent account health. As a CSM Team Lead, you will ...
... across functions and influencing stakeholders. - Ability to simplify complex technical topics for non-technical audiences. Experience : Minimum 8-10 years of experience in supporting customer sustainability requests, procurement processes, supplier questionnaires, or sales tenders. Experience creating customer-facing presentations, ...
... los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable. Misión del Puesto El/La Guest Experience Manager es responsable de liderar la estrategia de experiencia de cliente en los hoteles bajo su ámbito de responsabilidad, garantizando el cumplimiento de ...
... forward together, growing, learning, and making a real impact for some of the world’s biggest brands. WW Customer Success 1009886 What You’ll Bring - 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role. ...
... looking for talented people who will shape how millions of customers play, watch, and connect every day. We’re looking for a Senior Product Manager – Gaming Experience with a strong track record of delivering engaging, high-performing digital products. In this role, you'll lead product for a Gaming Experience squad focused ...
... company & team What is life like at Transcom? Transcom is a multinational company specialized in customer experience, offering services such as CX consulting, customer support, sales, technical support, and debt collection through a vast network of agents working from home. We are 30,000 customer experience specialists across ...
... part of a team that truly makes people's lives easier? Transcom is a multinational company specialized in the customer experience, offering services such as customer care, sales, technical support, and credit management through a vast network of agents working from home. We are 30,000 customer experience specialists in over ...
... identify development opportunities, maintain service excellence, and ensure training programs align with evolving customer and business needs. - Support the Customer Service Manager with reporting, operational planning, process enhancements, and strategic initiatives aimed at improving customer experience and team performance. ...
Nuestro cliente, una compañía especializada en experiencias de marca y eventos para clientes nacionales e internacionales, busca incorporar un/a Project & Experience Manager Senior . Se trata de una posición estratégica con responsabilidad transversal sobre la gestión de proyectos, coordinación de equipos y relación con ...
... regulations and performance goals. - Ensure that your team's satisfaction levels are always met no matter what! Requirements - BA/BS degree or equivalent practical experience. - +2 years of experience in Customer Service - Excellent people & communication skills. - C2 level of English. Advanced level of French is a plus - An ongoing ...
... strategy in Spain, with potential evolution into a first team lead/manager role for those interested in leadership. What we're looking for - 3–5+ years of experience in customer support in B2B fintech (or similar SaaS), with high autonomy. - Familiarity with accounting processes and/or experience with accounting firms/gestorías. ...
... more value from the product they already pay for is central to that. The Purpose of This Role You'll drive adoption of Influee's features across our entire customer base: inside the product first, through segmented communication second. This is a customer success role built for scale, not for one-to-one account management. ...
... Managing till operations and sales procedures; Contributing to maintaining the store’s quality standards; Actively collaborating with the team and the Store Manager; REQUIREMENTS: Previous experience as a Sales Assistant / Client Advisor in the fashion, luxury or premium sector; Strong customer focus and retail orientation; ...
... end-to-end execution for event projects, activations, and spaces internationally. Currently in a growth and team-building phase in Spain, seeking a Senior Event Manager Summary Global brand experience agency that combines strategy, creativity, and end-to-end execution for event projects, activations, and spaces internationally. ...
... atención. ¡Esta es tu oportunidad! Desde Paul Marlex, colaboramos con una importante empresa multinacional del sector industrial que precisa incorporar un/a Customer Service Manager para liderar el área de Atención al Cliente de su clúster, formado por las plantas de Cataluña y Aragón. ¿Cuál será tu misión en la empresa? ...
Desde Tenth Revolution Group, buscamos un Customer Success Operations Manager para un importante cliente internacional dentro del sector SaaS en Madrid. Qué buscamos? - Perfil con 4-6 años de experiencia en Customer Operations en SaaS - Conocimiento sólido en customer success dentro de entornos SaaS. - Previa experiencia ...
Requirements - 5+ years of experience as a Product Manager with ownership of both product discovery and product growth initiatives. - Experience launching new products or business directions, including market research, customer discovery, PMF validation, positioning, pricing, and commercialization. - Strong experience managing ...
... / Italian / Dutch) - Professional level of English Main Responsibilities : - Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with the initial setup and discovery of their new devices ...
... / Italian / Dutch) - Professional level of English Main Responsibilities : - Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with the initial setup and discovery of their new devices ...
... globally. As a Product Manager in Cards & Digital Wallets, you will own initiatives that reduce cost-to-serve and drive automation across the cards and chargeback experience. Your mission is to make our operations leaner and our customer experience faster - automating manual processes, deflecting avoidable support contacts, and ...