Fully remote
... decided - Experience working directly with high-profile or strategic customers and turning those sessions into research the team can act on resulting in stronger customer relationships Nice to have - Experience in the Atlassian ecosystem or a comparable platform ecosystem - Experience scaling a design system or research repository ...
Fully remote
... you to do your best work. Our values: 🌿 We make a positive impact. ✨ We aim for the stars. 💚 We care for each other. What you bring - Renewal Lifecycle Experience: Experience managing a rolling renewal pipeline, engaging customers well in advance of contract expiration. - Commercial Negotiation Skills: Experience negotiating ...
Fully remote
... journey, and deliver impactful feedback to inform content, program, and product development. What we're looking for - Proven experience in customer success or a customer relationship management type role with a preference for prior experience working in a SaaS company - Easily builds rapport with customers and team members - ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... engagement and brand protection. Our AI isn't new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in ...
Full-time hours
... disputes, refund requests, and billing or balance issues. - Coordinate with support, sales, and engineering to resolve issues, and follow through until the customer confirms resolution. - Operate within agreed refund and credit authority limits, and defend those decisions with data. Voice of the customer - Collect, categorise, ...
- Remoto
- Híbrido
- Presencial
- Contrato
€2,800 a month
... looking for a talented Customer Success Manager to join our global team and grow alongside us. Your daily tasks will entail: - Working with high-profile B2B customers globally, with a primary focus on accounts in the US - Acting as an ecommerce advisor for managed customers to help grow their ecommerce business by unlocking ...
Fully remote
About the role We are looking for a Group Product Manager to lead Platform Experience within Nebius AI Cloud. Platform Experience is the unified customer and developer experience across the platform. The group is responsible for reducing time-to-first-value, creating a predictable path from PoC to production, and ensuring ...
Fully remote
... in Europe. - Our customers? Brands that everyone knows. - Our mission? Making marketing tangible and interactive . What you'll do BRAME is growing and our Customer Success Team needs reinforcements! Together with JC (your manager) and your team Cristina, Lauren and Johannes, you are the driving force behind our customers' ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... safer and more secure. The AI Customer Success function is being built from the ground up, and this role will help define it internationally. As the first Customer Success Manager in this area, you will own the end-to-end post-sale experience for a portfolio of customers that includes some of the world’s most sophisticated ...
Fully remote
... companies in the world like Deel, Moveworks, H1 and Vanta. We are looking for an experienced, motivated, and passionate Customer Success Manager to join our Customer Team at Amplemarket. At Amplemarket, we are on a mission to set the highest standards in customer experience. We believe exceptional customer experience not ...
Permanent contract
... for flexible compensation (meals, transport, etc.). - Language classes to keep you growing. - A flexible work model 🧩 What we are looking for - 2+ years of experience as a Customer Success Manager. - B2B SaaS Experience: You must have proven experience dealing with B2B clients. You know how to navigate corporate accounts, ...
Fully remote
... overall customer experience. Nice to have - Experience within Employer of Record (EOR), global payroll, HRTech, international employment, or global mobility. - Experience managing enterprise or complex international customers. - Previous experience in a commercially oriented CSM role with responsibility for retention, net revenue ...
Fully remote
... products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers' objectives, the CSM can ...
Fully remote
... products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the ...
Fully remote
About the role As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting ...
Fully remote
... regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You - Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, ...
Fully remote
... Success while making a real difference in the travel industry? We're looking for a smart, driven and customer-obsessed individual to join our global CS team as a Customer Success Manager overseeing a group of our Mid Market accounts. This is a fantastic opportunity for someone with 2-3 years of experience who's ready to take ...
- Remoto
- Híbrido
- Presencial
- Contrato
Permanent contract
... onsite with customers and Appspace leadership, expected travel 25% What we're looking for - Extensive Customer Experience (5+ years): Proven track record in Customer Success, Account Management, Client Services, or similar roles. - Customer Champion: A passion for advocating for customers and acting as an extension of Appspace's ...
- Remoto
- Tiempo completo
- Contrato
€40,000 - €45,000 a year
... supported, and you're authorized to work where you live, you can work from anywhere. Requirements - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
FULL TIME contract
... part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for. 🤩 We are looking for We're looking for a Lead Product Manager - Traveler Experience who will own the end-to-end traveler experience - search, booking, pre-trip preparation, in-trip support, disruption handling, and post-travel ...