Full-time hours
... our team! What are we looking for? • Education: Degree in Tourism, Master's in Marketing or similar; specific training in tourism quality is essential. • Experience: minimum 2 years in customer service and quality in the hotel sector. • Languages: advanced English, advanced German; other languages are a plus. • Knowledge ...
Have the right to work in Spain
... organized, and customer-oriented person to fill the position of Customer Experience Manager at our restaurant. Their mission will be to ensure an exceptional experience for our customers, enhancing the brand image and collaborating on marketing actions and local activities. What you'll do Tasks: Customer service and experience ...
- Presencial
- Tiempo completo
... construyendo un gran equipo para hacerlos realidad. ¿Nos ayudas?. Puedes echar un vistazo a nuestra web aquí: ¿Qué estamos buscando? Como reporte directo del Head of Customer Experience, el Customer Experience Operations Manager es responsable de la operación diaria de atención al cliente de REVEL, tanto del equipo in-house backoffice ...
Permanent contract
... At #OKMobility we continue to grow and, to keep enhancing our customers' experience, we are looking to incorporate a Customer Experience & Journey Standards Manager at our corporate headquarters in Palma de Mallorca . Your mission will be to design, govern, and optimize the end-to-end customer experience across the entire ...
Permanent contract
... performance indicators. Support the preparation and review of scorecards and participate in client meetings. - Develop and present recommended improvements to the Customer Experience Manager. Monitor systems and processes to identify opportunities for continuous improvement. How you'll work on-site About the company & team At ...
Hybrid
... stakeholders. - Prepare and maintain reports that track and analyse key performance indicators. Support the preparation and review of scorecards and participate in customer meetings. - Develop and present improvement recommendations to the Customer Experience Manager. Monitor systems and processes to identify opportunities for ...
29500 €/año
Foundever® is currently recruiting a Senior Team Manager to lead operations for a prestigious luxury automotive customer experience project based in Madrid. This opportunity is designed for experienced leaders who are passionate about operational excellence, premium customer engagement, and high-performance team management ...
- Presencial
- Tiempo completo
- Contrato
€29k EUR - €29500 EUR / year
... - Previous experience as Team Manager, Supervisor, or Operations Team Leader within customer service or contact center environments. - Minimum 6 months of experience in customer operations. - Experience in premium customer service environments, luxury sectors, or high-value customer care will be highly valued. - Strong ...
Fully remote
... decided - Experience working directly with high-profile or strategic customers and turning those sessions into research the team can act on resulting in stronger customer relationships Nice to have - Experience in the Atlassian ecosystem or a comparable platform ecosystem - Experience scaling a design system or research repository ...
Permanent contract
... based on experience - Career growth and development opportunities About the company & team Important company in the agri-food sector seeks to incorporate a Customer Marketing Manager in Seville Who are we looking for (M/F/D)? - Experience in Customer Marketing or CRM (3-5 years) Experience in customer analysis, segmentation, ...
Hybrid
... growth opportunities, providing regular and transparent updates to your manager. - Internal Advocacy: Collaborate closely with internal teams to advocate for customer needs and contribute to the continuous improvement of the overall customer experience. What we're looking for - 2+ years experience in Customer Success; experience ...
Permanent contract
... interpretation, change governance, and financial oversight. • Excellent communication, problem-solving, and stakeholder management skills. Experience • 6–10 years of experience in customer success, client service leadership, or operations within global payroll, HR tech, or enterprise services. • Proven experience managing complex, ...
Have the right to work in Spain
... L'Oréal, and Fanatics, rely on https://jobeax.com/link/KMkhUbiIMtHyebaf to power more than 225,000 partnerships that deliver measurable business results. As a Customer Success Manager at https://jobeax.com/link/KMkhUbiIMtHyebaf, you'll play a pivotal role in expanding our growing team in Spain during an exciting phase of market ...
Fully remote
... you to do your best work. Our values: 🌿 We make a positive impact. ✨ We aim for the stars. 💚 We care for each other. What you bring - Renewal Lifecycle Experience: Experience managing a rolling renewal pipeline, engaging customers well in advance of contract expiration. - Commercial Negotiation Skills: Experience negotiating ...
Full-time hours
... communication and documentation. - Bachelor's degree or equivalent practical experience. Nice to have - Commercial experience developing strategies that improve customer retention and business outcomes. - Familiarity with the Salesforce product ecosystem, customer deployment patterns, and enterprise use cases. - Experience utilizing ...
Fully remote
... journey, and deliver impactful feedback to inform content, program, and product development. What we're looking for - Proven experience in customer success or a customer relationship management type role with a preference for prior experience working in a SaaS company - Easily builds rapport with customers and team members - ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... engagement and brand protection. Our AI isn't new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in ...
Have the right to work in Spain
... sources. - Maintain accurate CRM records and workspace activity. - Collaborate with Operations, Product, Compliance, and Commercial teams to deliver excellent customer outcomes. What we're looking for - Professional Experience: Proven track record in Customer Success, Account Management, Commercial Sales, Financial Services, ...
Full-time hours
... disputes, refund requests, and billing or balance issues. - Coordinate with support, sales, and engineering to resolve issues, and follow through until the customer confirms resolution. - Operate within agreed refund and credit authority limits, and defend those decisions with data. Voice of the customer - Collect, categorise, ...
- Remoto
- Híbrido
- Presencial
- Contrato
€2,800 a month
... looking for a talented Customer Success Manager to join our global team and grow alongside us. Your daily tasks will entail: - Working with high-profile B2B customers globally, with a primary focus on accounts in the US - Acting as an ecommerce advisor for managed customers to help grow their ecommerce business by unlocking ...