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Customer Service Financial - German & English C1 - Hybrid - Madrid

Hace 27 días

Híbrido
Presencial
Tiempo completo
Contrato

€22,000 a year

About the role Do you have a bilingual level of German ? Would you like to work in one of the most prestigious companies in the financial sector ? Then this interests you! Your mission will be to provide customer service in the German and English language, both by phone and email , for an important financial institution. ...

España

Selecta Digital

Head of Customer Success

Hace 27 días

Remoto

... cuentas de alta complejidad, asumiendo la intervención directa en situaciones de riesgo o en el fortalecimiento de alianzas. - Experiencia de al menos de 8 años trabajando como Customer Success Manager o posiciones similares en empresas de tecnología que comercializen un SaaS. - Experiencia demostrable gestionando pipelines ...

España, España

Customer Success Clinics

Hace 27 días

Híbrido
Tiempo completo
Contrato

Full-time hours

... trust with specialists and managers at different levels within an organization. - You are a proactive, persistent person with attention to detail, curiosity, a customer-oriented mindset, and a focus on achieving goals. - You are comfortable in digital environments, are tech-savvy, and have the energy to take on new challenges. ...

España

OnBoarding & Customer Success Manager

Hace 27 días

Híbrido
Contrato

Permanent contract

... communication and team leadership skills. o Ability to manage multiple projects and balance competing priorities. o Strong decision-making and problem-solving capabilities. - Customer-Focused Skills o Deep understanding of customer lifecycle and best practices for maintaining engagement. o Ability to identify customer needs ...

España

Senior Customer Success Manager

Hace 27 días

Remoto

Fully remote

... objectives. - Value Optimization: Foster business growth and profitability by ensuring customers realize the full value of RemotePass's services. How you'll work remote About the company & team Department: Customer Success Reporting Manager: Head of Customer Success About RemotePass We are a UAE-based startup, working remotely from ...

España

Customer Success Team Lead

Hace 27 días

Remoto
Contrato

Fully remote

About the role As we expand, we are seeking a talented Customer Success Team Lead to support and elevate our team of Customer Success Managers (CSMs). This role is pivotal in ensuring CSMs deliver measurable value to our clients, maximize product adoption, and maintain excellent account health. As a CSM Team Lead, you will ...

España

Customer Success Manager

Hace 27 días

Presencial
Contrato

Have the right to work in Spain

... ability to align Sales, Product, Support, and Professional Services around customer priorities. • Excellent communication skills, written and verbal, with the ability to adapt across audiences from plant operators to C-suite. Domain Expertise • Solid knowledge of renewable energy asset management: solar, wind, and/or battery ...

España

Customer Success Manager

Hace 27 días

Remoto
Tiempo completo

Full-time hours

... other. We are a bootstrapped, profitable product company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion. About the role This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, ...

España

Intern Customer Experience

Hace 27 días

Híbrido
Presencial
Tiempo completo
Contrato

Fixed-term contract

... original posting . About the role We are looking for an Intern in Customer Experience & Project Management to provide support in the design and enhancement of customer experiences, as well as in the coordination and monitoring of projects. This is an opportunity to gain hands-on learning about how user-centered initiatives ...

España

Senior Customer Success Manager T Cloud Public (m/f/d)

Hace 27 días

Remoto
Híbrido
Presencial
Tiempo completo
Contrato

Permanent contract

About the role We are looking for a motivated and customer-focused Customer Success Manager to join our T-Cloud Public Marketplace team. In this role, you will play a key part in managing and enhancing the entire customer journey, supporting both marketplace consumers and partners. You will work closely with cross-functional ...

España

Customer Success Manager

Hace 27 días

Remoto
Contrato

Fully remote

... upsell and cross-sell opportunities and work closely with the Sales team to grow customers over the long term. - You actively manage renewals and ensure high customer satisfaction and loyalty through clear communication and reliable support. - Customer retention rate. - Expansion revenue (upsells/cross-sells). - MEDDIC training ...

España

Customer Success Manager

Hace 27 días

Remoto
Tiempo completo
Contrato

Full-time hours

... members work across multiple time zones. This role will primarily align its working hours and customer coverage with international markets, with flexibility to collaborate across regions when needed. - Our Customer Success team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and ...

España

Customer Success Agent (German Speaker)

Hace 27 días

Híbrido
Presencial

Hybrid

About the role As a Customer Success Agent, you will be responsible for ensuring that our customers engage and learn within our EF English Live platform, a platform where they learn English https://jobeax.com/link/V2oBdxkrXioobQGw Customer Success Agent is responsible for welcoming and onboarding our students to EF English ...

España

Customer Success Manager

Hace 27 días

Híbrido

Hybrid

About the role The job title says it all: we are a team dedicated to making our customers as successful as they can be! You'll oversee a portfolio of 200+ customers, primarily mid-sized venture-backed companies, dealing mostly with tech CFOs. We pride ourselves on building solid relationships with our customers, acting ...

España

Senior Customer Support Agent

Hace 27 días

Remoto
Híbrido
Presencial
Contrato

Have the right to work in Spain

About the role We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related ...

España

Customer Success Manager - Iberia (Portugal & Spain)

Hace 27 días

Remoto
Contrato

Permanent contract

About the role We are launching a dedicated Customer Success motion for Iberia (Portugal & Spain) and are looking for a Customer Success Manager to help us build and scale this customer journey from the ground up. What you'll do - Taking ownership of our existing Portuguese and Spanish customer base - Creating strong customer ...

España

Customer Success Mid Level (B2B)

Hace 27 días

Híbrido
Contrato

Permanent contract

... risks, define action plans and coordinate internal teams to ensure customer success. - Partner with Sales, Product and Delivery teams to deliver a seamless customer experience. - Identify growth opportunities, contribute to renewal success and collaborate with Account Managers to maximize customer retention and expansion. ...

España

Senior Customer Reliability Engineer

Hace 27 días

Remoto
Tiempo completo
Contrato

Permanent contract

... to join us on our mission to lead cloud security globally. Does this sound like the right place for you? What you'll do - You will report to the Manager of Customer Reliability, work as an important member of the technical support team providing senior level technical knowledge on our customer issues. - Work with and foster ...

España

Enterprise Customer Success Manager

Hace 27 días

Remoto
Híbrido
Presencial

Fully remote

About the role We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers ...

España

Strategic Customer Success Manager

Hace 27 días

Remoto
Híbrido
Presencial
Contrato

Permanent contract

... we're looking for - Extensive Customer Experience (5+ years): Proven track record in Customer Success, Account Management, Client Services, or similar roles. - Customer Champion: A passion for advocating for customers and acting as an extension of Appspace's customer team. - Technical Aptitude: A strong interest in and ability ...

España