... Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French ...
... Desk professional in Spain to serve as the central contact for IT services including Windows OS, AD, and Microsoft 365. You will document incidents, perform initial analysis, and route complex issues to higher support levels. You will work with ITSM processes, remote support tools, and knowledge management while contributing ...
... Provide timely, accurate security responses to client inquiries, ensuring alignment with Foundever's security policies and contractual obligations 1) Lead or support client-requested and internal security audits - preparing evidence, presenting findings, and managing follow-up 2) Monitor and close CAPA items and Site Security ...
... original posting . About the role If you have experience as a manager, at ILUNION we are waiting for you! What you'll do Answering calls to provide technical support to HVAC installers. What you'll get - Temporary contract due to production circumstances, 39 hours per week. - Split shift between 09:00 and 19:00 with a one-hour ...
... tracking, sell-out and In-House-Share (IHS) analysis, competitive benchmarking, and marketing reporting for South Europe. - Category Support: Partner closely with the Heads of Marketing (PWS & Gaming) on Go-To-Market strategies and business planning. - Regional Scope: Overview across France, Iberia, Italy, GIC (Greece, ...
... upscaling and knowledge transfer. - Develop and maintain strategic relationships with cities, public authorities, industry, research organisations and European mobility networks, representing EIT Urban Mobility in European projects. - Identify relevant funding opportunities and strategic partnerships that support the Horizon ...
... report into the Product Marketing Lead. RESPONSIBILITIES - Team support: Support the product marketing team in crafting messaging and positioning that resonates with our target demographic - Market research and competitor analysis: Collect, organize, and distribute market intelligence and competitor information to support ...
... configuration, monitoring, backup and recovery. - Knowledge of performance tuning, capacity management and database optimization. - Experience supporting high availability, replication and disaster recovery solutions. - Familiarity with security, compliance and database governance best practices. - Experience working within ITIL-based ...
... configuration, monitoring, backup and recovery. - Knowledge of performance tuning, capacity management and database optimization. - Experience supporting high availability, replication and disaster recovery solutions. - Familiarity with security, compliance and database governance best practices. - Experience working within ITIL-based ...
... relationships with your assigned customers. - Know when a phone call, video call, or personalized video makes a difference, and when it is not necessary. - Visit customers in person when the situation requires it. - Improve and train Intercom's AI assistant so it can resolve more cases autonomously. - Support new customers ...
... communication across business, IT, and management layers - Support overall delivery governance by providing clarity, documentation, and alignment - Travel to Operating Entities and rollout locations when required to support workshops, stakeholder alignment, and discovery activities What you bring: - Bachelor's degree in Business Administration, ...
... improve data delivery processes. - Identify opportunities to enhance data quality frameworks and operational efficiency. - Collaborate with product owners, architects, and other stakeholders to align solutions and objectives. - Support the refinement of credit risk reporting processes and credit risk calculations within ...
... (protocols, CRFs, ICFs) - Collaborate with study sites and internal teams following ISO 14155 and ISO 20916 standards - Handle study documentation and communication with investigators - Assist with monitoring‐support activities and data‐related tasks - Contribute to scientific and medical writing, including study summaries and ...
... (protocols, CRFs, ICFs) - Collaborate with study sites and internal teams following ISO 14155 and ISO 20916 standards - Handle study documentation and communication with investigators - Assist with monitoring‐support activities and data‐related tasks - Contribute to scientific and medical writing, including study summaries and ...