- Remoto
- Híbrido
- Tiempo completo
- Contrato
1k - 5k / year
... kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. You'll report to our Manager of Customer Onboarding, High-Touch Customers and work closely with teams across: - Customer Support - Customer Success - Sales and Account Management - Product and Product ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
de 18320 a 27480 €/año
... ensure outstanding customer experience - Collaborate closely with service engineers, repair centers, logistics teams and other internal stakeholders to resolve customer issues - Handle customer escalations, including product and service-related complaints, ensuring timely resolution and appropriate follow-up - Support quality ...
€50 EUR
... relationships with your assigned customers. - Know when a phone call, video call, or personalized video makes a difference, and when it is not necessary. - Visit customers in person when the situation requires it. - Improve and train Intercom's AI assistant so it can resolve more cases autonomously. - Support new customers through ...
Full-time hours
... looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers. The ideal ...
€21,830 a year
... company & team What is life like at Transcom? Transcom is a multinational company specialized in customer experience, offering services such as CX consulting, customer support, sales, technical support, and debt collection through a vast network of agents working from home. We are 30,000 customer experience specialists across ...
Spain, Barcelona
Ver vacante- Remoto
- Tiempo completo
- Contrato
€16,919 a year
... business services to major corporations worldwide. With over 410,000 employees across more than 80 countries, the company operates contact centers, AI-driven customer support, and specialized sales and technical services for clients in sectors like technology, finance, travel, and healthcare. Its Spain operations are a key ...
... for customers, while enabling efficient operations and informed decision-making for our https://jobeax.com/link/CWw24iWMkBsLyxGH achieve this through robust customer identity verification, proactive risk management, and seamless customer support. This foundation enables N26 to achieve sustainable growth while maintaining ...
Spain, Barcelona
Ver vacanteFully remote
... About our role Ready to accelerate your career in Customer Success while making a real difference in the travel industry? We're looking for a smart, driven and customer-obsessed individual to join our global CS team as a Customer Success Manager overseeing a group of our Mid Market accounts. This is a fantastic opportunity ...
- Remoto
- Híbrido
- Presencial
- Tiempo parcial
- Contrato
€10 a month
... automatically translated to English, see original posting . What you'll do Insurance after-sales service for clients and offices, including: - Corporate back office support. - Multichannel support (phone and emails) - Handling requests and resolving queries. - System management (policy operations, modifications, etc.) What we're ...
... etc.) to improve customer experience and ensure alignment across the business. - Lead, coach, and develop the Customer Care team, fostering a high-performance, customer-focused culture. - Manage departmental resources and budget to support business priorities. Requirements: Minimum of 5-7 years of experience in customer service ...
Spain, Barcelona
Ver vacante€30,800 a year
The role The Senior Customer Account Lead ensures end-to-end customer account coordination across the O2C cycle - from order entry to delivery, invoicing, and post-sales issue resolution. The role serves as the main operational interface between Customers, Sales, and internal support functions, ensuring that service levels ...
€29,000 a year
The role The Senior Customer Account Lead ensures end-to-end customer account coordination across the O2C cycle - from order entry to delivery, invoicing, and post-sales issue resolution. The role serves as the main operational interface between Customers, Sales, and internal support functions, ensuring that service levels ...
... this role, you will bring a start-up mindset, strong attention to detail and a collaborative, cross-functional approach. Your main tasks - Create and maintain customer master data in our systems. - Enter and manage sales orders in SAP. - Manage customer invoicing through SAP. - Send delivery notes and proof of delivery to ...
... to support South East Europe. The role combines on-site and remote work, collaborating with Sales, Order Desk, Operations and Finance to deliver a seamless customer experience. The ideal candidate will be fluent in Italian, Spanish and English, with prior experience in customer service or sales support across multiple countries. ...
Full-time hours
... shared customer plans, implementation-to-adoption transitions, and services attach opportunities. - Bring structured customer insight to Product, Engineering, Support, Marketing, and Enablement. - Orchestrate executive engagement for strategic customers and high-severity risks. - Collaborate with global Customer Success leaders ...
... bonus - Relocation package (flight + initial accommodation) - International work environment & growth opportunities Main Responsibilities - Communicate with customers via phone, email, and chat - Offer product support and effective solutions - Maintain customer satisfaction and service quality Requirements - Strong level ...
- Remoto
- Híbrido
- Presencial
- Contrato
€29,000 a year
... sales and customers to provide accurate information, solve problems, and support a variety of pre-sales and post-sales activities. Act as a liaison between customers and internal teams (e.g., Sales, Service Delivery, Collections ) to resolve customer inquiries. Manage and coordinate the end-to-end customer experience , ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
- Contrato
€60,000 - €80,000 a year
... You'll spend most of your time in calls and meetings with customers and implementing or improving their setups. What you'll do - Own a portfolio of Spanish SMB customers across their full lifecycle - Build relationships, surface value, and find new use cases for AI agents to keep customers engaged - Support customers in setting ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... expertise and tailored solutions to prospective restaurant partners. - After onboarding, take ownership of the account and be their main point of contact for any support & guidance to optimize TheFork Manager usage & experience. - Guide partner restaurants through the platform’s core features: booking widget, availability setup, ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... expertise and tailored solutions to prospective restaurant partners. - After onboarding, take ownership of the account and be their main point of contact for any support & guidance to optimize TheFork Manager usage & experience. - Guide partner restaurants through the platform’s core features: booking widget, availability setup, ...