... going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest ...
... Equipo multidisciplinar : Trabaja junto a nutricionistas, entrenadores personales y psicólogos especializados. ¿Cómo trabajamos? - Consultas por videollamada y chat con pacientes. - Atención personalizada con planes adaptados a las necesidades de cada paciente. - Enfoque integral que combina farmacología, cambios de hábitos ...
Nice to have - Knowledge of another Nordic language. - Previous experience within the travel industry. - Experience handling customer contacts via phone, chat, and email Home Working Requirements - You will have a suitable space that allows you to work comfortably and away from general 'home' activities - You will be required ...
Nice to have - Knowledge of another Nordic language. - Previous experience within the travel industry. - Experience handling customer contacts via phone, chat, and email. Home Working Requirements - You will have a suitable space that allows you to work comfortably and away from general 'home' activities - You will be required ...
... going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role ...
... Resolución de incidencias y/o escalado a niveles superiores ante incidencias complejas. - El soporte se proporcionará por teléfono o a través de sistemas de ticket y chat. - Tipos de incidencias/ soporte acerca de servicios como: Alojamiento web, cloud, configuraciones de correo, desbloqueo de cuentas, protocolo DNS, paquete Office... ...
... remota a través de teléfono, videollamada o correo electrónico. Tu día a día será: -Atender consultas de clientes profesionales (principalmente teléfono, email, chat..). -Resolver dudas técnicos/as con herramientas especializadas. -Ofrecer una atención cercana, personalizada y de calidad Responsabilidades: -Contrato indefinido. ...
... support experience. - Stable project - You will be part of a Technology Talent ecosystem What you'll do - Provide support and assistance to users via phone, email, chat, and self-service portal. - Register, classify, and prioritize incidents and requests in ITSM tools. - Perform initial diagnosis and resolution of first-level ...
... networks and is up to date with what's new. - Experience providing customer support across multiple channels, including phone, web forms, social media, and live chat. - Hands-on experience managing customer inquiries and support tickets through Zendesk. - Familiarity with Microsoft Dynamics CRM and its integration with customer ...
... level of another European language (Spanish / French / Italian / Dutch) - Professional level of English Main Responsibilities : - Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with ...
... level of another European language (Spanish / French / Italian / Dutch) - Professional level of English Main Responsibilities : - Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with ...
... apoyándonos en los grandes fabricantes como Google y Nuance y enfocados a los centros de atención al cliente para dotarlos de Bots en cualquiera de sus canales (voz, chat, email, WhatsApp..). En estos momentos estamos inmersos en proyectos con la tecnología y plataformas de desarrollo más avanzadas. Nuestras oficinas se encuentran ...
... level of another European language (Spanish / French / Italian / Dutch) - Professional level of English Main Responsibilities : - Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with ...
... level of another European language (Spanish / French / Italian / Dutch) - Professional level of English Main Responsibilities : - Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with ...
... atención al cliente. El candidato se encargará de realizar tareas de soporte a nuestros clientes de los mercados nacional y extranjeros, por teléfono, email o chat de nuestro software empresarial, totalmente desarrollado en nuestras oficinas e impartir de manera esporádica alguna formación a nuevos clientes Buscamos a una ...
... apoyándonos en grandes fabricantes como Google, Microsoft, Azure, etc. Desarrollamos productos para dotar a las empresas de Bots en cualquiera de sus canales (voz, chat, email, WhatsApp, etc.). Actualmente, estamos inmersos en proyectos con la tecnología y plataformas de desarrollo más avanzadas. Nuestras oficinas están situadas ...
... apoyándonos en los grandes fabricantes como Google y Nuance y enfocados a los centros de atención al cliente para dotarlos de Bots en cualquiera de sus canales (voz, chat, email, WhatsApp..). En estos momentos estamos inmersos en proyectos con la tecnología y plataformas de desarrollo más avanzadas. Nuestras oficinas se encuentran ...
... role, you will provide first-level support to travel agencies using the Amadeus GDS system and related products. You will assist customers through phone, live chat, and portal-based cases, helping resolve queries efficiently while delivering a high standard of customer service. What you'll do - Serve as the first point of ...
... Management) - Gestión de colas y enrutamiento - Reglas SLA y tiempos de resolución - Bases de conocimiento (Knowledge Base) - Omnichannel for Customer Service (chat, correo, voz) - Portales de autoservicio y encuestas de satisfacción (Customer Voice) - Experiencia en integraciones con otras plataformas, especialmente con ...
... search engine, and the DuckDuckGo subscription. We also offer private, useful, and optional AI, including https://jobeax.com/link/7ZsE9EdmLoivAfi4, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place. Our culture of trust, inclusivity, and empowered project management underpins everything we do, ...