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Have the right to work in Spain
About the role We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related ...
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Permanent contract
... to join us on our mission to lead cloud security globally. Does this sound like the right place for you? What you'll do - You will report to the Manager of Customer Reliability, work as an important member of the technical support team providing senior level technical knowledge on our customer issues. - Work with and foster ...
Fully remote
About the role We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers ...
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Permanent contract
... we're looking for - Extensive Customer Experience (5+ years): Proven track record in Customer Success, Account Management, Client Services, or similar roles. - Customer Champion: A passion for advocating for customers and acting as an extension of Appspace's customer team. - Technical Aptitude: A strong interest in and ability ...
Fully remote
... more. - Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives. - Engage with your portfolio of customers to ensure risk identification - Collect feedback from customers and format them for review by the product team What we're looking for - Customer-facing experience ...
Fully remote
... Contribute to process improvements by helping to define and refine customer success workflows and best practices What we're looking for - 3+ years of experience in customer success, account management, or a similar customer-facing role, preferably in a SaaS environment - A customer-centric mindset with a passion for delivering ...
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€40,000 - €45,000 a year
... and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs ...
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Permanent contract
... least, the possibility to join a team of good and ambitious people where you can create a real impact on people's lives. How you'll work full-time permanent remote About the company & team You’ll be joining an ambitious, energetic, collaborative and supportive team that cares deeply about making healthcare better. You’ll work ...
Fully remote
... Business Development team is seeking Customer Success Engineer. You'll be responsible for cultivating relationships with our small, mid-sized, and enterprise customers, as well as for helping our partners develop their capabilities to deploy YouTrack successfully, both in the DACH region and worldwide. What you'll do - Provide ...
Fully remote
... Experience: 2-3 years in Customer Success, Account Management, or a similar client-facing role, ideally within B2B SaaS. You've owned a portfolio and been accountable for whether those customers renewed. - Language: Native-level proficiency in English and Spanish (written and spoken) is essential. You must be able to communicate ...
Internship contract
... innovation: You will identify opportunities for improvement in the department and design automation flows that make life easier for the team and improve the customer journey. - You will create stories with data: You will collaborate on designing interactive dashboards and control panels to democratize CX information across ...
Fully remote
... offerings, helping customers launch US securities and crypto trading apps worldwide. What you'll do - Act as primary contact for B2B/enterprise customers, accountable for driving healthy and constant relationships with key contacts throughout the customer lifecycle - from app launch to renewal - Ensure customer satisfaction, ...
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Permanent contract
... relationships with key accounts. - Own Customer Success team processes and customer journey , ensuring seamless onboarding, adoption, and ongoing success. - Own customer outcomes, engagement, satisfaction, and expansion . - Establish scalable systems, tools, and playbooks to support a consistent and repeatable customer success ...
Fully remote
About the role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are ...
€26,000 - €34,000 a year
... the platform/product, translating complex processes into clear and adapted explanations for each audience. - Coordinate and manage implementation projects, establishing schedules, priorities, and deliverables with multiple accounts in parallel. - Support project customization, assisting with design, layout, and configuration ...
US$180,000 - US$190,000 a year
... technical and operational concepts into clear, practical guidance for non-technical customers and internal teams - Lead other leaders with empathy and accountability across multiple regions, languages, and cultures What Sets You Up for Success: - 8+ years in customer support or service, including at least 4 years leading ...
Full-time hours
... adoption, time-to-value, customer health, and expansion readiness. Drive adoption, outcomes, and GitLab platform value - Make product adoption and verified customer outcomes the centre of the operating model. - Build the capabilities required to help customers adopt GitLab's strategic use cases, including GitLab Duo and ...
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€29,000 a year
About the role Are you passionate about customer experience and ready to delight our customers? Join Agilent Technologies , where we inspire and support discoveries that advance the quality of life. We serve life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, ...
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Permanent contract
... Ukrainian, German, French, or Spanish are a plus. - Confident communicator who can simplify complex tools and engage a variety of customer profiles. - Empathetic, collaborative, and passionate about helping people succeed with technology. - Proactive & resourceful, with a sense of ownership & adaptability. - Comfortable working ...
- Remoto
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Permanent contract
... Ukrainian, German, French, or Spanish are a plus. - Confident communicator who can simplify complex tools and engage a variety of customer profiles. - Empathetic, collaborative, and passionate about helping people succeed with technology. - Proactive & resourceful, with a sense of ownership & adaptability. - Comfortable working ...