... Conocimiento avanzado de la plataforma CASIA. - Software: Experiencia demostrable trabajando con SAGE (preferiblemente SAGE 200 / Despachos) y herramientas de ticketing o CRM (como Bitrix24). - Competencias: Excelentes dotes de comunicación, orientación al cliente y resiliencia en periodos de cierre de nóminas. ¿Que ofrecemos? ...
... diagnóstico y equipos de medición (polímetro, osciloscopio) Experiencia valorada - Experiencia previa en mantenimiento de máquinas expendedoras, sistemas de pago o ticketing - Trabajos anteriores en sistemas de peaje, parking automatizado o control de accesos - Conocimiento de protocolo de comunicación RS-485 y sistemas industriales ...
... being part of a dynamic team in a growing company. - High or Native Dutch level and fluent in Spanish or English - It is a plus previous experience with a ticketing system, desirable Zendesk. - Candidates must reside in Spain What you'll get - Working comfortably at home (100% remote) - Full-time job - Resources necessaries ...
... API-based imports). - Familiarity with integration tools (Zapier, Make, native API connections). - Background in consulting, finance, or accounting. - Exposure to ticketing or CS platforms (Intercom, Zendesk, HubSpot). What you'll get - Permanent contract - 26 paid days-off - Flexible working hours - Short work-day on Fridays ...
... experiencia en soporte técnico, donde ya has demostrado tu destreza resolviendo incidencias complejas y escaladas de Nivel 2. Te mueves con soltura en plataformas de ticketing (como Salesforce o Jira) y sabes cómo investigar a fondo un problema para encontrar su causa raíz. Si además tienes experiencia previa en hostelería o dando ...
... applications, as well as all configurations within the workplace at Prosegur. - Learn the entire lifecycle of a user request or incident, from when it enters the ticketing tool until it is resolved. - Configuration of email accounts, Windows 10, software and hardware components, and handling of level 1 requests that cannot be ...
... Experiencia con sistemas operativos Windows/Linux, bases de datos, networking y troubleshooting general - Herramientas de soporte: Manejo de plataformas de ticketing, sistemas de CRM y herramientas de videoconferencia - Resolución de problemas: Capacidad analítica para diagnosticar y resolver incidencias técnicas de forma ...
... documenting technical issues. - Ability to explain technical topics in a simple and clear way to non-technical users. - Proficiency with Jira or an equivalent ticketing platform. - Good familiarity with Cursor and Claude. - Good familiarity with APIs, logs and basic technical troubleshooting. - Ability to collect and organize ...
... - Ability to adapt to rapidly changing, time-constrained launch schedules. - Experience using a multi-lingual web content management system - Familiar with ticketing systems and SLA Compliance (Workfront knowledge is a plus) - Basic working knowledge of HTML. - High degree of ownership and accountability. - Highly detail-oriented, ...
... through our onboarding process - Understand our product offering through training - Master our platform and be able to support clients on basic requests through ticketing Within 3 months, you will: - Start to onboard your own new clients: - Drive project management in order to ensure successful platform deployment from kick-off ...
... process. AS MAPON SUCURSAL EN ESPAÑA (reg.no. W0541088A) What we're looking for - Previous client support experience of +2 years is required; - Experience using ticketing tools such as Intercom, Zendesk, HubSpot, etc. - Previous experience in the IoT field will be valued; - Great organizational skills; - Being responsible with ...
... management. What we're looking for - Knowledge of Helpdesk or similar applications. - Experience in roles involving direct client contact. - Experience with incident ticketing systems (Jira). - Office365 / Windows, Apple 10 and 11 / Cisco knowledge / Networks / Portable platforms. - Availability to travel outside Malaga. - Remote ...
... everyone else faster: - Maintain the components and patterns that make design fast. - Own how the team ships. We have no PMs. You write the specs, run the ticketing workflow, keep engineers unblocked. - Build the tools and skills — Cursor rules, design QA skills, prompt templates — that let engineers do good design work ...
... Medio Experiencia mínima Al menos 2 años Idiomas requeridos - Inglés - Intermedio - Español - Avanzado Conocimientos necesarios Microsoft Windows Server SLA Ticketing Soporte onsite Configuración equipos Instalación software Resolución incidencias Sector Servicios y tecnología de la información Descripción ¡FIHOCA te busca! ...
... bottlenecks and relieve pressure on the management reporting line. Operational KPI control: Monitoring a daily flow of 3,000 to 5,000 incidents using CRM and ticketing tools. Strategic liaison: Ensuring assertive, fluid communication between internal departments and corporate clients. Requirements Proven prior experience ...
... Oral and written communication skills. - A service-oriented mindset. - Ability to work across different communication channels, including chat, phone, and ticketing systems. - Knowledge of Microsoft Office (Word, Excel, Outlook, etc.). You will fit in with us if you consider yourself a person with... - Ability to communicate ...
... proyecto internacional con grandes oportunidades de crecimiento. ¿Qué harás en tu día a día? - Gestión de incidencias y solicitudes técnicas recibidas por ticketing, correo electrónico y teléfono. - Realización del triaje inicial, análisis de impacto y priorización de casos. - Diagnóstico y resolución de incidencias de ...
... resolutiva, proactiva y con capacidad para trabajar de forma autónoma . Se valorarán conocimientos en Azure, Active Directory, virtualización, herramientas de ticketing y ciberseguridad . ¿CUÁLES SERÁN TUS FUNCIONES? - Proporcionar soporte técnico a los usuarios y resolver incidencias de Nivel 1 y Nivel 2 . - Preparar, instalar ...
... roll out fonio setups in production: workflows, logic, prompts, guardrails - Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.) - Develop smaller features and glue code to cleanly map customer cases - Debug under production conditions: calls, flows, edge cases, fast fixes - Build ...
... Coordination with manufacturers and N3 support groups for the resolution of complex incidents. - Management of the complete incident lifecycle using corporate ticketing tools. - Validation and monitoring of scheduled works, migrations, and maintenance windows. - Preparation and updating of technical documentation and operational ...