Fully remote
... quality- and risk-sensitive environments. - Data-literate, comfortable working with dashboards and operational metrics. - Clear communicator and effective people manager, able to influence peers and stakeholders. ⌘ Required Experience - 3-5+ years in CX Operations, Support Operations, or Enablement, or a closely related role. ...
Java Lead Engineer - CX (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced Engineering Manager to join our Customer eXperience vertical in Barcelona (Hybrid) to lead a high performing team of cross-functional specialists, fully ...
Spain, Barcelona
Ver vacanteAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced Engineering Manager to join our Customer eXperience vertical in Barcelona (Hybrid) to lead a high performing team of cross‑functional specialists, fully dedicated to one important ...
Spain, Barcelona
Ver vacanteInternship contract
... this is the place for you. What you'll do Your main mission will be to provide technological, analytical, and operational support to the Customer Experience (CX) area, leading the use of Artificial Intelligence to automate processes and maximize our team's efficiency. In your day-to-day: - You will analyze the Voice of ...
Part-time hours
... together. At Zurich Duo, your creativity thrives, your voice matters, and your impact is real. About the Opportunity We're looking for a curious, hands‑on AI CX/UX Research intern to support the transformation of our in‑house design agency as part of our Zurich AI Lab. You'll help test AI tools, document simple workflows, ...
Full-time hours
... (E2E) customer journey mapping. Working within a highly collaborative matrix organization, you will act as a 'Design Integrator', partnering with Global Digital CX Journey Leads and product squads to ensure a visually unified, seamless, and deeply engaging digital experience across all diagnostics platforms. You will bridge ...
Fully remote
... the platforms that support commercial activity 🛠️ Main responsibilities - Analyze business needs and translate them into functional solutions on Genesys Cloud CX and Salesforce . - Administer and configure the Genesys platform (IVR, routing, skills, Architect Flows, Data Actions, campaigns, etc.). - Design and oversee integrations ...
LVMH Group busca un/a Beauty Advisor para su tienda Eci Can Dragó en Barcelona. El candidato ideal tendrá al menos un año de experiencia en el sector de la belleza y una clara vocación de atención al cliente. Valoran el dominio del inglés y ofrecen un entorno de trabajo...
Spain, Marbella
Ver vacante- Remoto
- Híbrido
- Tiempo completo
- Contrato
€38,000 - €44,000 a year
... margin. You will be responsible for designing, activating, and evolving the strategy for both categories, coordinating Marketing, Operations, Product, Tech, Data, CX, Finance, and Sales to turn opportunities into measurable business results. The Category Manager will be the 360º business owner for Express Entry and Rotation. ...
Vueling is seeking a Senior Product Manager to lead post-booking flows and digital customer experiences. You will shape the product vision, manage roadmaps, and collaborate with stakeholders across business, CX and IT to deliver measurable value. You will own end-to-end delivery, work with UX/UI teams, run user research, ...
Spain, Viladecans
Ver vacante- Presencial
- Tiempo completo
... actuales. - Referente de la operación: centralizar y resolver las dudas e incidencias operativas del día a día con coordinadores frontoffice y team leaders de CX, filtrando lo que se escala al Head of CX para temas estratégicos u operativos de alto impacto. KPIs, SLA y control de resultados - Governance de KPIs: gobernar ...
En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, ...
29500 €/año
... by excellence, innovation, and human connection. If you are interested in joining a premium international project where leadership and service quality are key drivers of success, we encourage you to apply. #FoundeverLife #Leadership #CustomerExperience #LuxuryAutomotive #TeamManager #MadridJobs #CX #OperationsManagement
Full-time hours
... support is what earns customer trust and compounds into long-term growth. This role sits at the centre of that transformation. We're looking for a Staff Product Manager to rethink support from the ground up — blending AI-driven automation with exceptional human experiences — and to own the support product as a business, not ...
€36,900 - €83,050 a year
... (including gym memberships) - mental health support services - stock options - home office budget & IT equipment How you'll work - You'll report to: Senior Manager, CX Operations - Team: Customer Experience - CX Operations - Location : For this position we welcome everyone to apply, but we will prioritize applications ...
€21,830 a year
... What you'll get * Salary €1,559 gross per month (€18,710 gross per year, including language bonus) * Contract: Permanent * We are proud to say that 90% of our Managers and Directors started their careers as agents, which is a clear demonstration of our career progression plan. How you'll work * Work mode: remote * Working ...
Spain, Barcelona
Ver vacante- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... and disability). U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year. Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of ...
... basadas en datos. Colaborar en la definición y priorización del backlog de producto para las funcionalidades de data y analytics bajo supervisión del Product Manager, garantizando el alineamiento con la estrategia de producto y las necesidades del negocio. Colaborar con equipos multidisciplinares (Desarrollo, UX, Datos, ...
... encargarás de - Colaborar en la definición y priorización del backlog de producto para las funcionalidades de data y analytics bajo supervisión del Product Manager, garantizando el alineamiento con la estrategia de producto y las necesidades del negocio. - Colaborar con equipos multidisciplinares (Desarrollo, UX, Datos, ...
€24,000 - €26,000 a year
... Spanish spoken and written correctly (advanced level). Job description For an important food retail company in the Garrotxa area. They need to hire a Store Manager. The selected person will be responsible for ensuring the proper overall functioning of the store, guaranteeing efficient management of daily operations, teams, ...
Spain, San Gregorio
Ver vacante