- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... the Life As we are building our new in-house Service & Repair Customer Care organization, we are looking for Customer Care Representatives who are passionate about delivering exceptional services and who thrive in a fast-moving environment. This is more than a traditional customer service role. You will become a trusted ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... trust with specialists and managers at different levels within an organization. - You are a proactive, persistent person with attention to detail, curiosity, a customer-oriented mindset, and a focus on achieving goals. - You are comfortable in digital environments, are tech-savvy, and have the energy to take on new challenges. ...
Have the right to work in Spain
... ability to align Sales, Product, Support, and Professional Services around customer priorities. • Excellent communication skills, written and verbal, with the ability to adapt across audiences from plant operators to C-suite. Domain Expertise • Solid knowledge of renewable energy asset management: solar, wind, and/or battery ...
Full-time hours
... other. We are a bootstrapped, profitable product company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion. About the role This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Fixed-term contract
... original posting . About the role We are looking for an Intern in Customer Experience & Project Management to provide support in the design and enhancement of customer experiences, as well as in the coordination and monitoring of projects. This is an opportunity to gain hands-on learning about how user-centered initiatives ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
About the role BrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI isn't new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, your role is to ensure our clients maximize the power of our ...
Fully remote
... upsell and cross-sell opportunities and work closely with the Sales team to grow customers over the long term. - You actively manage renewals and ensure high customer satisfaction and loyalty through clear communication and reliable support. - Customer retention rate. - Expansion revenue (upsells/cross-sells). - MEDDIC training ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... members work across multiple time zones. This role will primarily align its working hours and customer coverage with international markets, with flexibility to collaborate across regions when needed. - Our Customer Success team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and ...
Hybrid
About the role The job title says it all: we are a team dedicated to making our customers as successful as they can be! You'll oversee a portfolio of 200+ customers, primarily mid-sized venture-backed companies, dealing mostly with tech CFOs. We pride ourselves on building solid relationships with our customers, acting ...
Permanent contract
... points in the student experience and propose improvements. - Contribute to the design and evolution of the customer journey. How you'll work Permanent On-site About the company & team Education and Social Policies Requirements - Previous experience in customer service or academic support roles, preferably in an educational ...
Hybrid
About the role Job title : Customer Experience Representative Location : Barcelona, Spain We are looking for a customer-focused and proactive professional who is passionate about delivering exceptional service and building strong relationships. In this role, you will represent dsm-firmenich to some of our key clients, playing ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
About the role Serves on the front lines by answering questions and troubleshooting technical problems through email and scheduled videocalls when needed What you'll do - Gives support to the customer after providing the product services. - Resolves product or service problems by clarifying the customer's complaint; determining ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Fully remote
Original Advert We're Influee, a leading UGC platform enabling seamless collaboration between creators and brands/agencies. Active in 30+ markets and trusted by 100,000+ creators, we're entering a new phase of growth and helping the customers we already have get more value from the product they already pay for is central ...
Full-time hours
... Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions. - Product Feedback: Represent customer needs ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. - You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production ...
Internship contract
... business orientation, and sensitivity toward the customer experience, capable of transforming operational data, customer feedback, and service metrics into actionable insights that help improve satisfaction, resolution, operational efficiency, and service quality. We want to bring in someone with curiosity about how service ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... interaction with our Enterprise and Mid- Market clients to provide the best customer experience and, of course, maintain our current churn rate. We are looking for a Customer Success Manager to help us strategically guide our customers to maximise the value of our product and enable them to achieve their business goals protecting ...
Permanent contract
About the role The Customer Success Manager (CSM) is accountable for end-to-end client success for a client supported within a Strategic POD. This role is responsible for customer relationship and P&L management of (a) strategic account(s). The CSM acts as the primary client owner, ensuring service excellence, operational ...
Have the right to work in Spain
About the role The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies (RPAs). The role focuses on deepening relationships post-sale, embedding the Redpin platform into daily ...