- Presencial
- Tiempo completo
- Contrato
Full-time hours
About the role The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, ...
- Remoto
- Tiempo completo
- Contrato
€40,000 - €45,000 a year
... and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... Customer Success in Spain at Doctoralia. 🚀 Offer You are the person we are looking for if: - You have at least 1 year of experience in Customer Success or Customer Experience roles. - You have a strong user orientation , with excellent active listening and empathy skills. - You possess a high problem-solving ability , ...
Have the right to work in Spain
About the role Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
Requirements What challenges you´ll be solving 🚀 - Handle by phone, email or chat operational incidents from customers and opticians: payment date changes, blocked transactions, and financing queries, resolved with speed and good judgment. - Own cases end-to-end through the available channels (phone, email, CRM), working ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Permanent contract
... least, the possibility to join a team of good and ambitious people where you can create a real impact on people's lives. How you'll work full-time permanent remote About the company & team You’ll be joining an ambitious, energetic, collaborative and supportive team that cares deeply about making healthcare better. You’ll work ...
Fully remote
... Business Development team is seeking Customer Success Engineer. You'll be responsible for cultivating relationships with our small, mid-sized, and enterprise customers, as well as for helping our partners develop their capabilities to deploy YouTrack successfully, both in the DACH region and worldwide. What you'll do - Provide ...
- Presencial
- Tiempo parcial
- Contrato
Permanent contract
... have the gift of persuasion and turning decisions around? In this team, every conversation is an opportunity to demonstrate the true value of what we offer! Your ability to connect, negotiate, and provide solutions will make all the difference. What you'll do Handling customers who express their intention to cancel the service, ...
Fully remote
... Experience: 2-3 years in Customer Success, Account Management, or a similar client-facing role, ideally within B2B SaaS. You've owned a portfolio and been accountable for whether those customers renewed. - Language: Native-level proficiency in English and Spanish (written and spoken) is essential. You must be able to communicate ...
Have the right to work in Spain
... successful adoption of Technogym's digital solutions and fostering long-term customer relationships. Your Impact - Achieve Digital and Consulting sales and profitability targets. - Support the sales team during pre-sales and sales activities, delivering product presentations and digital solution expertise. - Lead customer ...
Have the right to work in Spain
... successful adoption of Technogym's digital solutions and fostering long-term customer relationships. Your Impact - Achieve Digital and Consulting sales and profitability targets. - Support the sales team during pre-sales and sales activities, delivering product presentations and digital solution expertise. - Lead customer ...
Internship contract
... innovation: You will identify opportunities for improvement in the department and design automation flows that make life easier for the team and improve the customer journey. - You will create stories with data: You will collaborate on designing interactive dashboards and control panels to democratize CX information across ...
Fully remote
... offerings, helping customers launch US securities and crypto trading apps worldwide. What you'll do - Act as primary contact for B2B/enterprise customers, accountable for driving healthy and constant relationships with key contacts throughout the customer lifecycle - from app launch to renewal - Ensure customer satisfaction, ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... forwarding, marketplaces, or supply chain solutions. - Experience managing enterprise, mid-market, or strategic customers. - Strong understanding of the post-golive customer lifecycle, including adoption, enablement, customer health, retention, and value realization. - Ability to identify churn risks, adoption gaps, and customer ...
Fully remote
About the role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are ...
Full-time hours
... behalf of your customers - this role should act as an extension of our customers team within MongoDB - A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts - The ability to act with ...
Full-time hours
About the role As a Customer experience Representative, you will be responsible in customer experience operations, incident management, and digital platforms, with a strong focus on SLA compliance, end-to-end service quality, and close collaboration with commercial teams for Key Accounts. You will work for Portugal and ...
Hybrid
About the role As a Customer Success & Digital Account , you will drive the growth and adoption of Technogym's Digital portfolio, maximizing customer satisfaction, engagement, and retention. You will act as a trusted advisor for customers and internal stakeholders, supporting both commercial development and successful implementation ...
€26,000 - €34,000 a year
... the platform/product, translating complex processes into clear and adapted explanations for each audience. - Coordinate and manage implementation projects, establishing schedules, priorities, and deliverables with multiple accounts in parallel. - Support project customization, assisting with design, layout, and configuration ...
US$180,000 - US$190,000 a year
... technical and operational concepts into clear, practical guidance for non-technical customers and internal teams - Lead other leaders with empathy and accountability across multiple regions, languages, and cultures What Sets You Up for Success: - 8+ years in customer support or service, including at least 4 years leading ...