Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Inside Sales Representative Hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As an Inside Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions. Your responsibilities will include: -Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support. -Consulting with customers to understand their business needs and recommend appropriate products and services. -Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities. -Accurately updating and maintaining customer information and sales activities within the CRM system. -Achieving individual sales targets and contributing to overall team performance goals. -Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures. -Ensuring service quality meets contractual objectives and key performance indicators (KPIs). -Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions. -Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling. -Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement. -Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required. What you'll bring: -Strong communication and relationship-building skills. -Customer-focused mindset with a passion for sales. -Ability to work in a target-driven environment and meet performance objectives. -Experience using CRM platforms and managing customer pipelines. -Excellent organizational and problem-solving skills. -Native French and advanced English skills It would be a plus if you have - Previous experience working with channel What's in it for you - Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00 - Salary 20.876 euros gross/year + up to 5.000 euros gross/year in bonus private medical insurance - Great office location in Valencia - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. R1768620
Valencia, España
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