Descripción de la vacante
€25,000 - €25,001 a year
Spain
Ticket Sales Application Support | Call Center en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
What will your mission be?You will be part of the support team responsible for accompanying call center operators during the implementation and use of the new ticket sales platform (NTV).
Main dutiesOn-site support for call center agents in using the ticket sales application.
Resolving operational questions related to the NTV platform and Renfe's commercial offering.
Providing ongoing support and training to users to facilitate their adaptation to the new tool.
Coordinating with the NTV Center team for incident management and follow-up.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
Education
Experience
Knowledge
Conditions
Contract due to production circumstances caused by business expansion.
Estimated duration until December 31, 2026.
Salary: €25,000 gross per year.
Full-time.
¿Cuál será tu misión?Formarás parte del equipo de soporte encargado/a de acompañar a los/las operadores/as del contact center durante la implantación y uso de la nueva plataforma de venta de billetes (NSV).
Funciones principalesSoporte presencial a los agentes del call center en el uso de la aplicación de venta de billetes.
Resolución de dudas operativas relacionadas con la plataforma NSV y la oferta comercial de Renfe.
Acompañamiento y formación continua a los usuarios para facilitar la adaptación a la nueva herramienta.
Coordinación con el Equipo de Centro NSV para la gestión y seguimiento de incidencias.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Formación
Experiencia
Conocimientos
Condiciones
Contrato por circunstancias de la producción debido a expansión del negocio.
Duración estimada hasta el 31 de diciembre de 2026.
Salario: 25.000 € brutos anuales.
Jornada completa.
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