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Ticket Agent en Formentera, Spain, España - Jobeax

Ticket Agent en Formentera, Spain, España is listed on Jobeax. Browse 80,000+ vacancies available.

About the role

🔎We are opening a stable position as Ticket Agent for our center in Formentera and we want you to be part of our team!

What you'll do

The selected candidate will be responsible for:

Provide customer service and assist with information about destinations, schedules, rates, etc. to offer quality service.
Manage reservation requests, ticket sales, and payment collection, as requested by customers.
Manage the boarding process to issue tickets and boarding passes to passengers so they can board the vessel.
Perform daily cash register closing to balance the general cash drawer.
Create passenger lists to send them to the different public entities that request them.
Carry out digitalization of documentation to control passenger subsidies requested by Public Administrations.
Additional administrative and operational tasks inherent to the activity.

What you'll get

At Baleària we value and take care of our team. Here is what awaits you when you join us:

💶 Economic conditions: €24,229 gross per year
📚 Continuous training, through our Baleària Corporate University (EdEB), with a focus on leadership, safety, operations, and professional development.
💼 Flexible compensation, with social benefits (health, food, childcare, transportation, etc.) and tax savings
🤝 Collaborative work environment, where your ideas and contributions matter
🌅 Seafront facilities, to enjoy the surroundings in your day-to-day work
🎟️ Other social benefits (discount platforms, employee tickets, etc.)
🚢 Leading company in the sector, with a consolidated culture and values
🏅 Top Employer company, a reflection of our commitment to an excellent work environment

How you'll work

🕒 Schedule: rotating shifts in the morning, afternoon, or evening.

Availability to work rotating morning, afternoon, or evening shifts.

About the company & team

At Baleària Group, we are more than 4,000 professionals working to connect territories and people through maritime transport of passengers, vehicles and goods, as well as land and maritime logistics solutions.

We are a constantly growing group, committed to innovation, sustainability and operational excellence, operating in different territories and markets.

But our true driving force is people. That is why we are committed to the professional development, learning and well-being of our teams, creating opportunities to grow and evolve within the company.

This commitment to people has earned us the Top Employer 2026 certification, renewing for the third consecutive year our recognition as one of the best companies to work for.

Requirements

Experience in customer service roles.
B1 or B2 level of English; other languages are a plus.

About the role

🔎¡Abrimos vacante estable como Agente de Pasaje para nuestro centro de trabajo en Formentera y queremos que tú seas parte de nuestro equipo!

What you'll do

La persona seleccionada se encargará de:

Atender al cliente y facilitar información sobre destinos, horarios, tarifas, etc. para ofrecer un servicio de calidad.
Gestionar las solicitudes de reservas, venta de billetes y cobro, a petición de los clientes.
Realizar la gestión del embarque para emitir los billetes y tarjetas de embarque a los pasajeros para que puedan acceder al buque.
Efectuar el cierre de la caja personal diaria para cuadrar la caja general.
Crear los listados de pasajeros para enviarlos a los diferentes organismos públicos que lo soliciten.
Realizar la digitalización de documentación para el control de las bonificaciones de los pasajeros que solicita las Administraciones Públicas.
Tareas administrativas y operativas accesorias propias de la actividad.

What you'll get

En Baleària valoramos y cuidamos a nuestro equipo. Esto es lo que te espera al unirte a nosotros:

💶 Condiciones económicas: 24.229€ Brutos/anuales
📚 Formación continua, a través de nuestra Escuela de Empresa Baleària (EdEB), con foco en liderazgo, seguridad, operaciones y desarrollo profesional.
💼 Retribución flexible, con beneficios sociales (salud, comida, transporte, guardería, etc.) y ahorro fiscal
🤝 Ambiente de trabajo colaborativo, donde tus ideas y aportaciones cuentan
🌅 Instalaciones frente al mar, para disfrutar del entorno en tu día a día
🎟️ Otros beneficios sociales (plataformas de descuentos, billetes de empleado, etc.)
🚢 Empresa líder en el sector, con cultura y valores consolidados
🏅 Empresa Top Employer, reflejo de nuestro compromiso con un entorno laboral excelente

How you'll work

🕒 Horario: turnos rotativos de mañana, tarde o noche.

Disponibilidad para realizar turnos rotativos de mañana, tarde o noche.

About the company & team

En el Grupo Baleària somos más de 4.000 profesionales que trabajamos para conectar territorios y personas a través del transporte marítimo de pasajeros, vehículos y mercancías y de soluciones logísticas terrestres y marítimas.

Somos un grupo en constante crecimiento, comprometido con la innovación, la sostenibilidad y la excelencia operativa, que desarrolla su actividad en diferentes territorios y mercados.

Pero nuestro verdadero motor son las personas. Por eso, apostamos por el desarrollo profesional, el aprendizaje y el bienestar de nuestros equipos, creando oportunidades para crecer y evolucionar dentro de la compañía.

Este compromiso con las personas nos ha permitido obtener la certificación Top Employer 2026, revalidando por tercer año consecutivo nuestro reconocimiento como una de las mejores empresas para trabajar.

Requisitos

Experiencia en funciones de atención al cliente.
Nivel B1 ó B2 de inglés, valorable más idiomas.

This job was automatically translated to English, .

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