Descripción de la vacante
Part-time hours
Spain
Telephone Operator (M/F/D) with Disability for Healthcare Appointment Scheduling / Remote Work en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
If you have experience in telephone customer service, enjoy helping people, and are looking for an environment where your work makes a difference, this opportunity is for you. At ilunion, we are selecting professionals for appointment management and user assistance in the healthcare field!
- Comprehensive appointment management: booking, checking, and canceling, assigning day and time for on-demand consultations.
- Providing information and guidance to users on how the appointment scheduling system works and how to use it.
- Support for information campaigns and outreach related to specific health plans and programs.
- Referring and redirecting calls to the corresponding health center according to protocol.
- Performing administrative tasks related to patient care within the scope of the service.
- One-year contract.
- 30-hour workweek, morning shift from 8:00 AM to 2:00 PM / 9:00 AM to 3:00 PM, Monday to Friday.
- Pre-employment training, online via Teams, selective and unpaid, 4 days from 9:00 AM to 3:00 PM. Starting Tuesday, September 22.
- 100% remote work. In case of issues, you must go to the Regional Health Response Center. C/Duernas s/nº, 49140 Tábara - Zamora.
- Adapted and accessible workplace.
Do you want to know the benefits you will have as a member of the ILUNION team?
- Social benefits: childcare assistance, employee assistance programs, company doctor, discounts at major national brands and on tickets for shows, and at all GRUPO ILUNION companies (hotels, physiotherapy, etc.), school cafeterias, textbooks,
- You will have the opportunity to develop your professional career with us, we believe in internal promotion!
Si tienes experiencia en atención telefónica, disfrutas ayudando a las personas y buscas un entorno donde tu labor marque la diferencia, esta oportunidad es para ti. En ilunion, ¡Estamos seleccionando profesionales para la gestión de citas y atención a usuarios en el ámbito de la salud!
- Gestión integral de citas: petición, consulta y anulación, asignando día y hora para consultas a demanda.
- Información y orientación a los usuarios sobre el funcionamiento y uso del sistema de cita previa.
- Apoyo en campañas de información y difusión relacionadas con planes y programas específicos de salud.
- Derivación y desvío de llamadas al Centro de Salud correspondiente según protocolo.
- Realización de gestiones administrativas vinculadas a la atención de pacientes dentro del alcance del servicio.
- Contrato de fomento, por un año.
- Jornada de 30 horas semanales, en turno de mañana de 08:00 a 14:00 / 09:00 a 15:00, de L - V
- Formación previa a la incorporación, ONLINE via Teams, selectiva y no remunerada, 4 días en horario de 9 a 15h. Iniciando el martes 22 de septiembre.
- Tele trabajo 100%. En caso de incidencias deberas acudir al Centro Regional de Respuesta Sanitaria. C/Duernas s/nº, 49140 Tábara - Zamora.
- Centro de trabajo adaptado y accesible.
¿Sabes las ventajas que tendrás, por ser trabajador del equipo ILUNION?
- Beneficios sociales: ayuda a guardería, programas de ayuda al empleado, médico de empresa, descuentos en importantes firmas nacionales y en compra de entradas para espectáculos y en todas las empresas de GRUPO ILUNION (hoteles, fisioterapia, etc.), comedores escolares, libros de texto,
- Tendrás la oportunidad de desarrollar tu carrera profesional con nosotros, ¡¡apostamos por la promoción interna!!
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