Patient Care Advisor (with German) en Valencia, España - Jobeax
Descripción de la vacante
Patient Care Advisor (with German) en Valencia, España
Adecco España
Tiempo parcialMenos horas cada semana
ContratoTemporal o freelance
€21,500 a year
Spain, Valencia
Patient Care Advisor (with German) en Valencia, España is listed on Jobeax. Browse 80,000+ vacancies available.
What you'll get
Conditions
Permanent contract with the end company.
Rotating schedule from Monday to Friday:
or Week 1: 10:00 AM to 6:00 PM
o Week 2: 12:00 p.m. to 8:00 p.m.
Occasional weekend on-call shifts.
o €21,500 gross per year
o 15 payments (extras in March, June, and December)
From month 6 onwards: variable by objectives.
If you are a warm person with the ability to build trust and want to be part of a project with a real impact on people's lives, we want to meet you!
Sign up or share this opportunity
Job description
Important business group in the healthcare sector, with specialized clinics in Assisted Reproduction, seeks a professional for its Contact Center in Valencia (Campanar area), focused on the German market.
If you have a service vocation, commercial skills, and are motivated to support people at key moments in their lives, this opportunity is for you!
Main duties
Care for patients interested in the services (German market).
Lead follow-up and opportunity management.
Resolving questions and issues.
Personalized guidance and support throughout the process.
Closing opportunities with a consultative approach.
Organizing and managing the medical team's schedule for case evaluations.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
Requirements
Experience in a Contact Center or as a call center agent.
Native German or C1 level (essential) and fluent Spanish.
Excellent telephone communication skills and empathy.
Experience managing a high volume of calls (40–50 per day).
Resourceful, organized, and customer-oriented profile.
Commercial skills (no aggressive selling).
Experience in care protocols and schedule management is a plus.
What you'll get
Condiciones
Contrato indefinido con empresa final.
Horario rotativo de lunes a viernes:
o Semana 1: 10:00 a 18:00
o Semana 2: 12:00 a 20:00
Guardias puntuales en fin de semana.
o 21.500 € brutos anuales
o 15 pagas (extras en marzo, junio y diciembre)
A partir de los 6 meses: variable por objetivos.
Si eres una persona cercana, con capacidad para generar confianza y quieres formar parte de un proyecto con impacto real en la vida de las personas, ¡queremos conocerte!
Inscríbete o comparte esta oportunidad
Job description
Importante grupo empresarial del sector sanitario, con clínicas especializadas en Reproducción Asistida, busca incorporar un/a profesional para su Contact Center en Valencia (zona Campanar), enfocado/a al mercado alemán.
Si tienes vocación de servicio, habilidades comerciales y te motiva acompañar a las personas en momentos clave de su vida, ¡esta oportunidad es para ti!
Funciones principales
Atención a pacientes interesados en los servicios (mercado alemán).
Seguimiento de leads y gestión de oportunidades.
Resolución de dudas e incidencias.
Asesoramiento personalizado y acompañamiento durante el proceso.
Cierre de oportunidades con enfoque consultivo.
Organización y gestión de agenda del equipo médico para evaluaciones de casos.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Requisitos
Experiencia en Contact Center o como teleoperador/a.
Nivel de alemán nativo o C1 (imprescindible) y castellano fluido.
Excelente capacidad de comunicación telefónica y empatía.
Experiencia gestionando alto volumen de llamadas (4050 diarias).
Perfil resolutivo, organizado y orientado a cliente.
Habilidades comerciales (no venta agresiva).
Valorable experiencia en protocolos de atención y gestión de agendas.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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