Descripción de la vacante
Full-time hours
Spain
Italian Customer Support Agent (Automotive, Hybrid) en España is listed on Jobeax. Browse 80,000+ vacancies available.
Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.
We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.
We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.
As part of the Bosch group, we operate in one of its four main business areas - the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.
Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.
You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps.
In this role, you will utilize your language skills in Italian and English, to provide outstanding customer service and support our customers.
You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures.
If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team.
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