Descripción de la vacante
Bosch Spain
Spain, Barcelona
French, Customer Support Agent (Automotive, Hybrid) en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.
You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including https://jobeax.com/link/1bZQjER5e05i4Q2U this role, you will utilize your language skills in German, to provide outstanding customer service and support to German speaking customers.
- Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication from customers, ensuring that their inquiries and concerns are addressed in a timely manner.
- Provide information about products, resolve client queries, and explain company policies: As a customer service representative, you will be responsible for providing accurate and detailed information about the company's products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
- Serve as a brand ambassador and provide outstanding service to clients: As a customer service representative, you will be the face of the company, representing its values and commitment to exceptional service. You will strive to provide an outstanding customer experience, building rapport with clients and ensuring that their needs are met with professionalism and care.
You bring the passion, and we'll give you the training. This role includes a company-paid training of 2-3 weeks so you can become an expert in vehicles, customer support, and internal procedures.
If you are ready to embark on a new adventure with Bosch Service Solutions and have the language skills and customer service experience, we encourage you to apply and join our dynamic and inclusive team.
What we offer:
We are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology driven solutions in the area Business Process Outsourcing, and this makes us unique in the Bosch world.
We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors across the world as well as other Bosch units. So besides having external client, we also work for the Bosch Group itself, helping colleagues and divisions in other areas.
As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. There is a historical reason for it. We used to be part of Bosch Security Systems (producer of security hardware and security solutions). For them we managed for e.g. on-going product maintenance or the emergency and monitoring call center.
-Previous customer service experience is desirable but not essential
- Strong problem-solving skills and ability to handle customer queries with empathy
- Positive attitude and willingness to learn
- People Person - you enjoy working in a collaborative team environment
- Tech savvy and analytical
- C2 level in French, Fluency in English. Initial training is 100% in English.
Diversity is an integral part of our corporate strategy and is anchored as one of our values in the “We are Bosch” mission statement. For us, diversity is reflected in the uniqueness of our associates, their personalities, experiences and perspectives. By including everyone and ensuring equal opportunities we unleash our full potential. We are dedicated to ensuring that our hiring processes are fair, inclusive, and free from bias. We are committed to hiring individuals regardless of culture, generation, race, religion an belief, neurodiversity, gender identity, sexual orientation, or disabilities.
Vacantes similares
Full-time hours
... exploring the outdoors. - Thrive in a fun, rewarding working environment that encourages creativity and innovation. - Full training in customer service including automotive product portfolio, customer experience techniques, apps, IOT (Internet of Things) and software. Get ready to learn a lot! - Free psychological support in English ...
Spain
Full-time hours
About the role Join us on our exciting journey! We are recruiting an awesome team of French Native speakers to join us at our Madrid Production Hub office! Diversity is our way of life! Your primary focus will be to build up a solid and stable pool of doctors into a panel. Doctors on the panel need to engage to participate ...
Spain
Full-time hours
About the role Customer Support Agent (French and Italian speaker) We are looking for a French and Italian-speaking Customer Support Agent to join our customer support team serving travel agencies across the French and Italian markets. In this role, you will provide first-level support to travel agencies using the Amadeus ...
Spain
Have the right to work in Spain
About the role We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related ...
Spain
Have the right to work in Spain
... join an office-first culture in Barcelona, where collaboration and growth go hand in hand. - Flexible with a rotating schedule and open to new challenges. Customer Support Agent - Italian Market 🇮🇹 Location: On-site in our vibrant Barcelona HQ At SumUp , we're on a mission to empower small businesses around the world ...
Spain
Permanent contract
... incidents are not constant, parallel work for the Department of Operations will be performed. What we're looking for About you: - Previous experience in User Support or Customer Service positions are highly valuable. - Previous experience using Zendesk is preferred. - High French level (oral & written) and fluent in Spanish ...
Spain
Full-time hours
About the role We are looking for a Customer Support Agent with Dutch & English to join our team in Tenerife. Are you interested? Keep reading! What you'll do - Interact with customers via telephone, e-mail and web, providing technical support and problem-solving expertise. - Identify, evaluate and prioritize customer issues ...
Spain
Full-time hours
... solutions for all industries. Atos Group is listed on Euronext Paris. We are looking for a Customer Support Agent with German & English to join our talent pool for Customer Support Agents in Tenerife. Are you interested? Keep reading! - Interact with customers via telephone, e-mail and web, providing technical support and problem-solving ...
Spain
Permanent contract
... finances and customer relationships. As a Customer Support Agent for the Spanish and Portuguese market, you will be the voice of our company. What you'll do - Supporting our Spanish and Portuguese-speaking customers by phone, email, chat and social media channels - Supporting our merchants for all questions and inquiries ...
Spain
At Winning Consulting , we are looking for a Customer Success Specialist to join our teams at a major international bank. You will be part of the technical support team for a global supply chain finance platform, ensuring an excellent experience for suppliers and working closely with commercial and operations teams. Madrid ...
Spain, Madrid
Adecco España
About the role From Adecco Selección, we are looking for a Technical Support/Customer Service agent with French to join an important manufacturer in the climate control sector. What you'll do The main duties of the position are as follows: - Handling and managing inquiries from individual customers through various channels ...
Spain
€16,993 a year
... and/or conducting surveys? Do you have immediate availability and are you looking for temporary work? This offer is for you! From the Crit group we are selecting agents for surveys in French for an important call center in Barcelona. If you have communication skills and experience, do not hesitate to sign up! What you'll do ...
Spain
Permanent contract
... future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. We're Hiring: Support Agent - SSI DACH (Remote, Full-Time | Based in Spain) 📍 Remote from Spain| Flexible 8-hour shift + 1-hour break (5 days/week) We're looking for a proactive ...
Spain
€20,583 a year
... service are our priority. At El Corte Inglés, our work is a shared passion. The project waiting for you. Your main mission is to handle calls for both technician support and end-customer support What you'll do Main duties and requirements. Functions : - Provide technical support from the CRA to installers for the commissioning, ...
Spain
Hybrid
Original Advert About the role The Technical Support Agent is responsible for providing high-quality technical assistance to clients through multiple communication channels, such as email and chat. The ideal candidate will have strong technical aptitude, excellent communication skills, and the ability to troubleshoot and ...
Spain
... year experience in customer service/support - Already based in Malaga (or very close) - Comfortable with tech (you don’t need to be an expert, but not afraid of it either) - Base salary + possibility to earn monthly performance bonuses - Hybrid setup - Help with NIE number if needed - A stable role in a growing company
Spain, Málaga
€10 an hour
... job was automatically translated to English, see original posting . About the role A technology sector company is looking for an Administrative Assistant in customer service, to work at the company located in Paterna and carry out the following tasks: - Identify and understand the client's goals and needs to adopt the best ...
Spain
Permanent contract
... evolution of the customer journey. How you'll work Permanent On-site About the company & team Education and Social Policies Requirements - Previous experience in customer service or academic support roles, preferably in an educational environment or in digital environments. - Exceptional verbal and written communication skills ...
Spain
SRJ Call Centre SL
Más de 1500 €
... exportaciones Tramitación de importaciones Exportación e importación Comercio exterior Derecho tributario Sector Otras actividades Descripción We are looking for a French-speaking Sales Agents to join our international call centre in Las Lagunas de Mijas. RESPONSIBILITIES: • Contact potential clients by phone, introduce our services, ...
Spain, Mijas