Hybrid
... use the platform, helping them build strong learning habits, and supporting them all throughout their lifetime with https://jobeax.com/link/B4qljbgNFXeEM8mf Customer Service Agent will report to the German Customer Success https://jobeax.com/link/TeFpbRDA55lChR8l position requires working from 9 am - 19 pm, Monday to Friday ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... About the company & team Lighthouse Values: Our guiding light We are Lumineers . Our shared values keep us on a collaborative path fostering a cultural and customer centric environment - Pursuit of greatness : We're innovators who care deeply about our customers' success. Our team brings their best work, stays curious, ...
Full-time hours
... hospitality software or in a B2B hospitality SaaS environment is 100% required. - Native or advanced professional fluency in German and English is mandatory. - A customer-obsessed mindset with a proactive approach to delivering tailored solutions and helping clients achieve their goals, while fostering successful long-term relationships. ...
- Híbrido
- Tiempo completo
- Contrato
Fixed-term contract
... our customers' procurement organization. The Customer Success team manages the strategic deployment and account management of the EcoVadis solution with our customers. EcoVadis is looking for a dynamic Customer Success Coordinator, driven by sustainability, to join our DACH team in Barcelona, bringing energy and passion ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... interpersonal, relationship building and communication skills (German speaking) - Native German & English language skills - Passionate about American Express and customer service - Exceptional problem solving and decision-making skills - Ability to use decision making to drive customer loyalty and growth for the business - Competitive ...
- Remoto
- Híbrido
- Tiempo completo
Full-time hours
... expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. What we're looking for - Native French speaker with strong written and spoken English - 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role - Strong stakeholder ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
About the role We're seeking a proactive and driven Customer Success Manager to join our EMEA Customer Success team. In this role, you will take ownership of the post-implementation ("in-life") journey for our accounts, with a special focus on our German-speaking customer base. This role is not focused on initial activations ...
Hybrid
Original Advert Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our German market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you ...
Full-time hours
... a commercial role. - Own your customer success KPIs (NRR/GRR) and contribute to CS OKR goals. What we're looking for - 5-7 years of previous experience in Customer Success in a fast paced, SaaS organisation. - Experience demonstrating and unlocking value for customers with technical, mission critical products (such as ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... with double-digit growth, year after year, supporting well over one million shipments every year. About the Role We are looking for a proactive, impact-driven Customer Success Specialist to own the post-onboarding lifecycle for enterprise accounts in the european region. In this role, you will be the ultimate champion for ...
€26,000 - €34,000 a year
... onboarding process and provide feedback to the internal team (product, support, sales). Requirements 💼 The profile we are looking for: - Previous experience in Customer Onboarding, Customer Success, or as an Implementation Specialist (ideally in SaaS or digital environments is a plus). - Communication and training skills: able ...
Fully remote
About the role The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... date with product developments and ensure your stakeholders are informed. What we're looking for - Experience in training, onboarding, account management or customer success roles — ideally in SaaS or tech environments. A background in hospitality is a plus. - Fluent in Polish & English; additional languages like Ukrainian, ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... date with product developments and ensure your stakeholders are informed. What we're looking for - Experience in training, onboarding, account management or customer success roles — ideally in SaaS or tech environments. A background in hospitality is a plus. - Fluent in Polish & English; additional languages like Ukrainian, ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
€24,000 - €36,000 a year
About the role As a Customer Success Associate you'll own a book your own portfolio of high value customers across European markets. This isn't a passive support role. We want someone who treats their portfolio like a sales territory - building best in class relationships and working with their clients to maximise the value ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
€25,398 - €34,870 a year
... the German market. This role is key because it represents the customer's first connection with the brand. The position is called Cruise Expert and combines customer service, sales, and personalized advisory. What you'll do Main responsibilities: - Manage incoming calls from customers interested in booking a cruise. - Make ...
Spain, Barcelona
Ver vacante€25,375 a year
About the role Join Quince as a founding member of our German Customer Experience team! As a Customer Experience Specialist you will deliver thoughtful, high-quality service across phone, chat, email, and social channels by solving problems with empathy, guiding customers authentically, and sharing insights that improve ...
Spain, Barcelona
Ver vacante... years of professional experience working as an Occupational Health & Safety (PRL) Technician - Previous experience in Customer Success, Account Management, Customer Support, consultative sales, or other customer-facing roles is advantageous but not essential - Strong interest in moving towards a customer-focused and relationship ...
- Híbrido
- Presencial
- Tiempo completo
€30,000 a year
... maximize client success. - Engage actively in ongoing training, personal development, and knowledge sharing. Requirements - 1-2 years of proven experience in Customer Success, Account Management, and/or a related client-facing role. - BA/BS degree and/or equivalent practical experience. - C2 level of German and proficient ...
Spain, Barcelona
Ver vacante