Hybrid
... advocate for customer needs and contribute to the continuous improvement of the overall customer experience. What we're looking for - 2+ years experience in Customer Success; experience in the tech space is a plus - Proven track record in startup/scaleup - Experience leading strategic customer conversations, including onboarding, ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Launches customer outreach campaigns. - Generates monthly statistics on customer feedback and customer support KPIs. - Maintains customer records, provides troubleshooting guidance ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Fully remote
... more value from the product they already pay for is central to that. The Purpose of This Role You'll drive adoption of Influee's features across our entire customer base: inside the product first, through segmented communication second. This is a customer success role built for scale, not for one-to-one account management. ...
Full-time hours
... buyers, and build loyal Harvey advocates. - Success Metrics : Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... Internet a safer place! As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid- Market clients to provide the best customer experience and, of course, maintain our current churn rate. We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ...
Permanent contract
About the role The Customer Success Manager (CSM) is accountable for end-to-end client success for a client supported within a Strategic POD. This role is responsible for customer relationship and P&L management of (a) strategic account(s). The CSM acts as the primary client owner, ensuring service excellence, operational ...
Have the right to work in Spain
About the role The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies (RPAs). The role focuses on deepening relationships post-sale, embedding the Redpin platform into daily ...
Have the right to work in Spain
... - Team up with BDEs and Product Specialists to guide new accounts, speed up client onboarding, and turn one-off relationships into ongoing revenue. - Guide customers through international property payment transactions. - Support customers through key completion milestones, keeping panicking clients calm and unblocking sensitive ...
- Remoto
- Híbrido
- Presencial
- Contrato
€2,800 a month
... looking for a talented Customer Success Manager to join our global team and grow alongside us. Your daily tasks will entail: - Working with high-profile B2B customers globally, with a primary focus on accounts in the US - Acting as an ecommerce advisor for managed customers to help grow their ecommerce business by unlocking ...
Full-time hours
About the role Job Summary As part of the Customer Success team, you will be pivotal in supporting our clients post-purchase, ensuring their success with Palo Alto Networks' solutions. You will be involved in driving ROI and value to the customer along with troubleshooting critical issues. Your expertise will drive the ...
Fully remote
... Netherlands Who we are The Customer Success Team is focused on helping Enterprise customers explore what's possible with Typeform. We work with our Enterprise customers throughout their lifecycle to ensure that they are using Typeform to their fullest potential. By proactively engaging our customers in different lifecycle ...
€26,000 - €34,000 a year
... startup environment, and are you a Customer Success Manager ? We are looking for you to join our team at Vidext! 🌟 What will your missions be? - Manage the customer lifecycle (key accounts), from initial onboarding to renewals and upsells. - Provide personalized support and guidance to customers to ensure their success ...
Have the right to work in Spain
... and Fanatics, rely on https://jobeax.com/link/KMkhUbiIMtHyebaf to power more than 225,000 partnerships that deliver measurable business results. As a Customer Success Manager at https://jobeax.com/link/KMkhUbiIMtHyebaf, you'll play a pivotal role in expanding our growing team in Spain during an exciting phase of market growth. ...
... productividad en la nube e inteligencia artificial. - Formación: Estudiantes o recién graduados en Administración de Empresas (ADE), Negocios Internacionales, Marketing ¿Qué ofrecemos? - Formación práctica en Customer Success: Aprenderás la metodología real de gestión, fidelización y retención de clientes en el sector tecnológico. ...
Permanent contract
... ensuring transparency and alignment. - Customer Success Management o Customer Relationships: Build and maintain strong, long-term relationships with assigned customers, acting as the primary point of contact after onboarding, addressing their needs and ensuring satisfaction. o Customer Engagement & Product Adoption: Monitor ...
Fully remote
About the role As we expand, we are looking for a passionate Senior Customer Success Manager to join our growing team and help us build lasting relationships with our customers. Overview As a Senior Customer Success Manager dedicated to, you will play a critical role in ensuring our customers achieve their goals using RemotePass's ...
Fully remote
... business objectives across growth, retention, and operational success. What you'll do Team Leadership & Performance Management - Working alongside the Head of Customer Success, you will get to lead, coach, and support a team of Customer Success Managers to meet performance and growth targets. - Define team priorities and processes ...
Full-time hours
... into daily workflows. - Ensure every team member can consistently identify, pursue, and close growth opportunities. What we're looking for - 3-5+ years in Customer Success, Operations, Project Management, QA, or similar roles (preferably in SaaS or service environments). - Strong understanding of the full customer lifecycle ...
Fixed-term contract
... collaboration tools such as GitHub, Jira, and Slack. We are seeking a Customer Success Specialist for our company who will be responsible for providing excellent customer support to our gaming clients and ensure they have a positive experience with the company's service. This position involves engaging with customers through ...