Descripción de la vacante
Adecco España
€25,398 - €34,870 a year
Spain, Barcelona
Customer Service Cruise Sales (German Speaker) en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
From Adecco, we collaborate with a major cruise line, an international company with a multicultural hub in the MAPFRE Tower, facing the sea.
They are pioneers in sustainability within the cruise sector, and we are looking for a Cruise Expert for the German market.
This role is key because it represents the customer's first connection with the brand.
The position is called Cruise Expert and combines customer service, sales, and personalized advisory.
Main responsibilities:
This is a role highly focused on customer experience and consultative selling.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
Permanent contract directly with the company.
Rotating shifts:
-Week 1 Mon to Fri (remote work on Friday)
-Week 2 Mon to Sat, with one day off during the week (remote work on Saturday)
Rotating schedule (every 15 days) 9am-6pm and 10am-7pm
1 month of fully paid training.
Base salary: 25,398.29 + Restaurant ticket (€2,070) per year, plus a variable between €600 and €700 gross per month for targets.
2 free cruises per year for you and/or a family member.
Free after-work activities.
Development opportunities.
Fluent German, with excellent grammar and spelling (oral and written).
Previous experience in sales or commercial customer service.
Strong communication skills and emotional connection with the customer.
Active listening and results orientation.
Ability to handle objections and close sales with empathy.
Ability to multitask and manage time.
Proactive, motivated, and goal-oriented profile.
Desde Adecco, colaboramos con una importante línea de cruceros, se trata de una compañía internacional con un hub multicultural en la Torre MAPFRE, frente al mar.
Son pioneros en sostenibilidad dentro del sector de cruceros y buscamos Un/a Cruise Expert para el mercado alemán.
Este rol es clave porque representa la primera conexión del cliente con la marca.
El puesto se llama Cruise Expert y combina atención al cliente, ventas y asesoramiento personalizado.
Responsabilidades principales:
Es un rol muy orientado a la experiencia del cliente y a la venta consultiva.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Contrato indefinido directo con empresa.
Turnos rotativos:
-Semana 1 de L a V (teletrabajo viernes)
-Semana 2 de L a S, con descanso un día entre semana.(teletrabajo sábado)
Horario rotativo (c/15 días) 9h-18h y 10h- 19h
1 mes de formación totalmente remunerada.
SBA: 25,398.29 + Ticket restaurante. (2070€) anual, además de un variable entre 600€ y 700€ bruto al mes por objetivos.
2 cruceros gratuitos al año para ti y/o un familiar.
Actividades after work gratuitas.
Oportunidades de desarrollo.
Nivel fluido de alemán, con excelente gramático/a y ortografía (oral y escrita).
Experiencia previa en ventas o atención al cliente comercial.
Gran capacidad de comunicación y conexión emocional con el cliente.
Escucha activa y orientación a resultados.
Habilidad para gestionar objeciones y cerrar ventas con empatía.
Capacidad para multitarea y gestión del tiempo.
Perfil proactivo, motivado y orientado a objetivos.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
Vacantes similares
Adecco España
€23,432 - €29,622 a year
... the MAPFRE Tower, facing the sea. They are pioneers in sustainability within the cruise sector and we are looking for a Customer Service Cruise Sales (French Speaker) Requirements Fluent level of French, with excellent grammar and spelling (oral and written). Previous experience in sales or commercial customer service. Strong ...
Spain, Barcelona
Permanent contract
... interpersonal, relationship building and communication skills (German speaking) - Native German & English language skills - Passionate about American Express and customer service - Exceptional problem solving and decision-making skills - Ability to use decision making to drive customer loyalty and growth for the business - Competitive ...
Spain
Hybrid
... use the platform, helping them build strong learning habits, and supporting them all throughout their lifetime with https://jobeax.com/link/B4qljbgNFXeEM8mf Customer Service Agent will report to the German Customer Success https://jobeax.com/link/TeFpbRDA55lChR8l position requires working from 9 am - 19 pm, Monday to Friday ...
Spain
€24,000 a year
... communications to customers (requests, follow-ups and confirmations). - Collaborate on various day-to-day administrative tasks. Requirements - Native/bilingual German (oral and written test) - Advanced Spanish/English - Experience in customer service and administration - Good communication skills Benefits and conditions - ...
Spain
€29,000 a year
... sales and customers to provide accurate information, solve problems, and support a variety of pre-sales and post-sales activities. Act as a liaison between customers and internal teams (e.g., Sales, Service Delivery, Collections ) to resolve customer inquiries. Manage and coordinate the end-to-end customer experience , ...
Spain
€22,800 a year
... Madrid, published by ADECCO on its official employment portal. Offer details - Contract: Permanent - Schedule: Full time - Sector: Contact Center - Specialty: CUSTOMER SERVICE - Experience: 1 to 2 years - Education: Secondary Education (ESO), BUP, COU, High School Diploma - Vacancies: 6 Additional information Check the original ...
Spain
... excellent customer service. Proficient in lead qualification and maintaining effective communication in both German and English. Highest-signal resume keywords - Sales Experience - Lead Qualification - Customer Service Excellence - KPI Achievement - Advanced German Proficiency Hard Skills - Sales - Lead Qualification - Database ...
Spain, Barcelona
... and improve customer outcomes - Collaborate cross‑functionally with Sales, Channel Partners, and Support to drive customer success milestones - Document all customer activity and opportunities accurately in Salesforce Minimum Qualifications - Fluency in English and German (written and spoken) - Experience in a customer‑facing ...
Spain, Barcelona
Fixed-term contract
... including program team, champions, and buyers by delivering exceptional proactive customer support - Liaise between customer and other EcoVadis departments (Customer Care, Operations, Product, Sales…) to solve customer challenges and find solutions within reasonable deadlines - Improve quality of service by recommending ...
Spain
€1300 EUR - €1400 EUR / month
... training As a German-Speaking Customer Support Agent , you will: Provide professional customer support in German via inbound phone, chat, and email Assist customers with product and service inquiries Resolve customer inquiries efficiently while maintaining high service quality Fluent or native-level German English B2 level ...
Spain, Valencia
Permanent contract
... Department of Operations will be performed - Work schedule: 16:00 pm - 00:00 am with 30 minute break What we're looking for - Previous experience in User Support or Customer Service positions are highly valuable. - Previous experience using Zendesk is preferred. - High German level (oral & written) and fluent in Spanish or English ...
Spain
€24,710 a year
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . Job description Job offer for Telephone Customer Service German Stable in Madrid, Madrid, published by ADECCO on its official employment portal. - Contract: Permanent - Schedule: Full time - Sector: Logistics ...
Spain
Gi Group España
€29,000 a year
... sales and customers to provide accurate information, solve problems, and support a variety of pre-sales and post-sales activities. Act as a liaison between customers and internal teams (e.g., Sales, Service Delivery, Collections ) to resolve customer inquiries. Manage and coordinate the end-to-end customer experience , ...
Spain, Barcelona
Permanent contract
... break. You will be expected to: - Customer Service by e-mail, phone or social media for solving any incidents generated - Managing incoming calls and chats and customer service inquiries - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions ...
Spain
Netzon Group
25000 €/año
We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, ...
Spain
€9 - €10 an hour
... required—we'll take care of your training! What you'll do Main duties: Making and receiving calls. Providing personalized advice to clients. Selling products/services based on the campaign. Following up on and closing sales. What we're looking for The initial contract will run until March 7, 2027, with the possibility of ...
Spain
Adecco España
€33,000 a year
... Service professional with German to join a leading company in the graphic and industrial sector. Do you have B2B customer service experience, do you master German, and would you like to be part of an international and dynamic environment? This could be your opportunity! We are looking for a Customer Service professional ...
Spain, Barcelona
Keysight Technologies
16800
... in German and English (mandatory) Minimum of 3 years of relevant experience in a complex, fast-paced customer service, order management, customer support, or sales support environment Positive, proactive, and customer-focused attitude, with a genuine commitment to delivering exceptional service and exceeding customer expectations ...
Spain, Barcelona
Wall Street English
... process (lead to close), ideally through online sales platforms - Strong command of German language (C1/C2) - Good level of English - Experience working towards sales targets or performance objectives - Confident using digital communication platforms (phone, video calls, online tools) - Strong service-oriented mindset with ...
Spain, Barcelona