Descripción de la vacante
Adecco España
€33,000 a year
Spain, Barcelona
Customer Service with German - Permanent Contract en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
At Adecco, we are looking for a Customer Service professional with German to join a leading company in the graphic and industrial sector.
Do you have B2B customer service experience, do you master German, and would you like to be part of an international and dynamic environment? This could be your opportunity!
We are looking for a Customer Service professional who will be responsible for ensuring an excellent customer experience, managing orders, resolving issues, and coordinating with different internal areas to ensure efficient, high-quality service.
What will your mission be? Manage and coordinate customer service, ensuring the correct processing and follow-up of orders, resolution of issues, and smooth communication with customers and internal departments to ensure an excellent level of service.
You will be part of the Customer Service team, working closely with the Sales, Planning, Logistics, Transport, and Technical Assistance departments.
Your main duties will be: - Comprehensive management and follow-up of orders using SAP.
-Coordination with the Planning, Logistics, and Transport departments to ensure deliveries.
-After-sales support and coordination with the Technical Assistance Service.
-Updating and maintaining the customer database.
-Follow-up on outstanding invoices and management of payment claims.
-Administrative and commercial support to the area.
-Document management and compliance with internal procedures.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
Advanced German level (essential).
Upper-intermediate English level.
Vocational training or university studies (desirable).
Minimum 2 years of experience in Customer Service or B2B customer service positions.
Knowledge of SAP and Microsoft Office.
Training in International Trade will be valued.
Organized, proactive, customer-oriented person with the ability to work as part of a team.
Permanent contract.
Salary: €33,000 gross per year.
Working hours: 08:15/09:00 to 17:15/18:00 (Mon-Fri).
1 day of remote work per week.
Desde Adecco estamos buscando un/a Customer Service con Alemán para incorporarse a una compañía líder del sector gráfico e industrial.
¿Tienes experiencia en atención al cliente B2B, dominas el alemán y te gustaría formar parte de un entorno internacional y dinámico? ¡Esta puede ser tu oportunidad!
Buscamos un/a profesional de Customer Service que se encargue de garantizar una excelente experiencia al cliente, gestionando pedidos, resolviendo incidencias y coordinando con diferentes áreas internas para asegurar un servicio eficiente y de calidad.
¿Cuál será tu misión?Gestionar y coordinar la atención al cliente, garantizando el correcto procesamiento y seguimiento de pedidos, la resolución de incidencias y una comunicación fluida con clientes y departamentos internos para asegurar un excelente nivel de servicio.
Formarás parte del equipo de Customer Service, trabajando en estrecha colaboración con los departamentos de Comercial, Planning, Logística, Transporte y Asistencia Técnico/a.
Tus principales funciones serán- Gestión y seguimiento integral de pedidos mediante SAP.
-Coordinación con los departamentos de Planning, Logística y Transporte para asegurar las entregas.
-Soporte postventa y coordinación con el Servicio de Asistencia Técnico/a.
-Actualización y mantenimiento de la base de datos de clientes.
-Seguimiento de facturas pendientes y gestión de reclamación de pagos.
-Soporte administrativo/a y comercial al área.
-Gestión documental y cumplimiento de los procedimientos internos.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Nivel de alemán avanzado (imprescindible).
Nivel de inglés medio-alto.
Formación Profesional o estudios universitarios (valorable).
Experiencia mínima de 2 años en posiciones de Customer Service o atención al cliente B2B.
Conocimientos de SAP y Microsoft Office.
Se valorará formación en Comercio Internacional.
Persona organizada, proactiva, orientada al cliente y con capacidad para trabajar en equipo.
Contrato indefinido.
Salario: 33.000 € brutos anuales.
Horario: 08:15/09:00 a 17:15/18:00 h (L-V).
1 día de teletrabajo a la semana.
This job was automatically translated to English, .
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