Contact Center Advisor with Catalan and German en… - Jobeax
Descripción de la vacante
Contact Center Advisor with Catalan and German en Palma, España
Adecco España
Tiempo completoJornada semanal estándar
ContratoTemporal o freelance
€28,500 a year
Spain, Palma
Contact Center Advisor with Catalan and German en Palma, España is listed on Jobeax. Browse 80,000+ vacancies available.
About the role
Do you have an advanced level of English, Catalan, and German? Do you have experience in customer service and administrative tasks or route management? If so, we want to meet you!
At Adecco, we are looking for a person to work in the customer service department of a leading company in the technology installations sector.
If you are looking to work in an international environment where you can put your language skills into practice, this is the place for you.
What you'll do
Your duties will be:
- Planning and management of efficient and optimal routes for technicians.
- Handling and/or making calls to clients for the different types of requested services:
Consultations
Complaints
Scheduling review appointments
Updating client data
Scheduling for quality controls
- Preparing reports and reporting.
What you'll get
Permanent contract directly with the company.
40-hour workweek from Monday to Friday
Schedule from 8am to 5pm (1 hour for lunch). Intensive schedule in July and August.
Salary of 25-28.5k (+variable) depending on experience and merit.
Requirements
Advanced oral level of English, German, and Catalan.
Experience in customer service and route management.
Organizational and planning skills.
Proficiency in the Office package.
Other languages valued (German, French, etc.)
Availability to complete the 2-week training in Barcelona.
Additional information
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
About the role
¿Cuentas con un nivel alto en inglés, catalán y alemán?, ¿Tienes experiencia en atención al cliente y tareas administrativas o gestión de rutas? Si es así ¡Queremos conocerte!
Desde Adecco estamos buscando a una persona para trabajar en el departamento de atención al cliente de una empresa líder en el sector tecnológico de instalaciones.
Si buscas trabajar dentro de un entorno internacional donde poner en práctica los idiomas, este es tu lugar.
What you'll do
Tus funciones serán:
-Planificación y gestión de rutas eficientes y óptimas para los/las técnicos/as.
-Atender y/o realizar llamadas a clientes para los distintos tipos de servicios solicitados:
Consultas
Reclamaciones
Gestión de citas de revisiones
Actualización de datos de clientes
Citación para los controles de calidad
-Elaboración de informes y reporting.
What you'll get
Contrato indefinido directamente por empresa.
Jornada de 40h semanales de L-V
Horario de 8-17h (1h para comer). Horario intensivo en julio y agosto.
Salario de 25-28.5k (+variable) según experiencia y valía.
Requisitos
Nivel oral avanzado de inglés, alemán y catalán.
Experiencia en atención al cliente y gestión de rutas.
Capacidad de organización y planificación.
Dominio del paquete Office.
Valorables otros idiomas (alemán, francés, etc.)
Disponibilidad para realizar la formación de 2 semanas en Barcelona.
Additional information
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
This job was automatically translated to English, .
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