Prosegur
Service Manager - Contact Center
- Remoto
- Tiempo completo
- Contrato
€35,000 - €40,000 a year
... service, quality, and productivity KPIs. • Profitability Control: Ensure the cost efficiency of the service, managing workforce sizing according to production and business objectives. • Identify opportunities for improvement in processes and customer experience. • Collaborate with training, quality, and planning areas. • Report ...
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