US$180,000 - US$190,000 a year
... internal teams - Lead other leaders with empathy and accountability across multiple regions, languages, and cultures What Sets You Up for Success: - 8+ years in customer support or service, including at least 4 years leading teams with experience leading other leaders - Direct experience leading customer support for a SaaS or ...
Fully remote
... experience. This is your opportunity to directly shape how our customers experience Booksy every day! What you'll do - Provide Swift Support: Manage incoming customer inquiries via multi-channel support, meeting SLA targets so no customer is left behind. - Problem-Solve & Personalize: Diagnose customer challenges quickly ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... be done? - You will advise and handle support requests from customers and developers on the PlanetScale platform. - You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. - You will help customers understand how to ...
- Remoto
- Híbrido
- Presencial
- Contrato
Have the right to work in Spain
About the role We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related ...
Full-time hours
... operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. Customer Support at Super isn't a cost centre — it's a strategic differentiator. As we scale internationally, fast, seamless, high-quality support is what earns customer trust ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... Italian and English, to provide outstanding customer service and support our customers. - Manage incoming contacts such as phone calls, emails, and letters from customers: This involves promptly and professionally handling all incoming communication from customers, ensuring that their inquiries and concerns are addressed in ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... strong feedback loop to product: synthesize patterns, share actionable insights, and propose improvements to the customer experience. Help define and document support processes in Spain (prioritization, workflows, quality standards, tooling practices), with a scaling mindset. Contribute to the support growth strategy in Spain, ...
- Remoto
- Híbrido
- Tiempo completo
Full-time hours
About the role Customer Support Agent (French and Italian speaker) We are looking for a French and Italian-speaking Customer Support Agent to join our customer support team serving travel agencies across the French and Italian markets. In this role, you will provide first-level support to travel agencies using the Amadeus ...
Full-time hours
... - Owns the Digital CCC or/and Customer Support Delivery Data Product , driving its strategy, roadmap, governance, evolution and adoption in alignment with Customer Support business priorities and enterprise data standards. - Acts as a data SME for Contact Center or/and Customer Support Delivery capabilities, helping translate ...
... highly motivated Spanish Customer Operations Representative to join a strong group, developing one of the worlds leading online gaming brands. The Spanish Customer Operations Representative provides customer assistance for the evoke brand by delivering excellent-quality service to our customers across our platform and ...
Fully remote
Original Advert About Customer Portal Customer Portal exists to make Veriff's product sell itself. The Portal serves two purposes. It allows our customers to operate Veriff products - setting up and configuring products, consulting verification session details, reporting issues. And it is a privileged surface for customers ...
Have the right to work in Spain
... assigned customers and internal stakeholders. - Leverage Awin's network, platform, and market intelligence to uncover opportunities for growth and optimisation. - Support high-priority commercial situations including customer retention, renegotiations, GP growth initiatives, and complex customer challenges. - Expand customer ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... partners unlock the full value of their player engagement strategies! The Customer Success Manager will be responsible for driving product adoption and supporting customer retention and growth across a portfolio of mid-market clients. Working in close partnership with Account Managers, this role focuses on enabling customers to ...
Have the right to work in Spain
... professionals and SME customer segments. - Strong knowledge of the Spanish Business Banking market and customer needs is highly valued. - Proven experience in customer insights, customer experience, proposition development, market research, strategy, commercial development or related disciplines. - Experience supporting the ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
- Contrato
€10 an hour
... public services sector with a hybrid work model and immediate availability, this offer may be of interest to you. What you'll do - Multichannel management and customer service: Phone support, resolving queries, and providing prompt responses to emails and correspondence. - Back office operations: Administrative processing, ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. We're Hiring: Support Agent - SSI DACH (Remote, Full-Time | Based in Spain) 📍 Remote from Spain| Flexible 8-hour shift + 1-hour break (5 days/week) We're looking for a proactive ...
- Remoto
- Híbrido
- Presencial
- Contrato
Permanent contract
... more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or ...
Full-time hours
... documentation. - Support EMEA customers with responsiveness, strong written communication, and ownership during regional business hours. - Identify patterns in customer tickets, recurring questions, and support pain points, then share clear feedback with Product and Engineering to improve the customer experience. - Collaborate ...
Fully remote
... person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... support guidelines and internal troubleshooting documentation. Your basic qualifications What we're looking for - Previous experience in client-facing technical support, SaaS support, product support or similar roles. - Strong customer orientation, empathy and ability to manage client expectations with clear and timely communication. ...