Fully remote
... high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer requests. What you'll do What your day will look like - Onboard new customers and introduce them to our products ...
Full-time hours
... value, strengthening executive relationships, and identifying opportunities to expand the partnership. - Continuously improve how we onboard, integrate, and support customers, sharing repeatable best practices that make our processes more scalable and the customer experience more effective. Requirements - Based in EMEA, ...
US$80,000 a year
... value-driven conversations - Monitor customer health, spot adoption trends, and address risks before they impact success - Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed - Own escalations end to ...
35000 €/año
Data Scientist – Machine Learning / CRM Analytics Desde Métrica estamos buscando un/a Data Scientist / Machine Learning para incorporarse a un proyecto dentro del área de CRM & Data/AI , participando en el desarrollo de soluciones avanzadas de análisis y Machine Learning orientadas a cliente. Modalidad: 100% remoto.
Sobre la posición: Responsable del proceso íntegro de definición, ejecución y desarrollo de la estrategia para toda la cartera de clientes Segmento Low Cost.
Have the right to work in Spain
... professionals and SME customer segments. - Strong knowledge of the Spanish Business Banking market and customer needs is highly valued. - Proven experience in customer insights, customer experience, proposition development, market research, strategy, commercial development or related disciplines. - Experience supporting the ...
35000 €/año
Data Scientist – Machine Learning / CRM Analytics Desde Métrica estamos buscando un/a Data Scientist / Machine Learning para incorporarse a un proyecto dentro del área de CRM & Data/AI , participando en el desarrollo de soluciones avanzadas de análisis y Machine Learning orientadas a cliente. Modalidad: 100% remoto.
Spain, Valencia
Ver vacante... This role is responsible for driving customer adoption, satisfaction, retention, and expansion across our SaaS customer base. You will act as the voice of the customer internally while building processes, leading a role, and partnering closely with Sales, Product, and Support to deliver exceptional customer outcomes. As a ...
Spain, Valencia
Ver vacanteFull relocation support
... Customer Due Diligence Group. - Act as a subject matter expert, developing a deep understanding of business drivers, infrastructure, and processes related to Customer Identity products including AML questionnaire, tax, address modules at customer onboarding; KYCO automations, and Customer Identity Lifecycle - Drive KPI discipline, ...
Hybrid
... products and services via phone and email. You'll handle inbound contacts only. You'll have the freedom to handle conversations in your own, authentic way, supported by the right tools and knowledge resources. You don't need to be a technical expert; an empathetic attitude and the desire to help customers are what matter ...
Hybrid
... companies, and other top brands, you'll find Transcom's diverse and talented teams. For our MediaMarktSaturn project in Alicante, we are looking for Dutch-speaking customer service representatives who have a passion for supporting others and excel at solution-oriented work. Can you start on 12-10-2026 or 19-10-2026? Apply now and ...
Hybrid
... products and services via phone and email. You'll handle inbound contacts only. You'll have the freedom to handle conversations in your own, authentic way, supported by the right tools and knowledge resources. You don't need to be a technical expert; an empathetic attitude and the desire to help customers are what matter ...
€21,300 a year
... with multiple discounts on products and services across Spain. ABOUT THE JOB - You'll inspire our customers to book their dream trip with us. - Providing our customers with personal sales and service via phone, chat and email - You'll actively work with upselling to maximise the customer experience. - Resolving customer issues ...
- Remoto
- Híbrido
- Presencial
- Contrato
€1,099 a month
... passionate about customer service and support , dynamic and familiar with social media, to join us as customer service operators . Your mission will be to handle customer inquiries for a well-known supermarket chain quickly and satisfactorily. If you live in Barcelona , have experience in customer service and an advanced/bilingual ...
Permanent contract
... solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships. Trusted by over 16,000 customers across ...
- Remoto
- Híbrido
- Tiempo completo
Full-time hours
About the role We're looking for a Team Lead, Customer Success to lead and develop a team of Customer Success Managers across our South EMEA region. This is a hands-on leadership role where you'll be responsible for driving your team's performance, supporting their growth and ensuring exceptional customer outcomes. You'll ...
Permanent contract
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role We are looking for a Customer Success & Service Manager with extensive experience in infrastructure and Cloud to join the commercial team. - Newly created position - Barcelona Centre What you'll ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
€20,000 - €22,000 a year
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . What you'll do - Customer interaction in operational matters. - Training, supervision, and management of the team. - Ensuring compliance and control of SLAs. - Preparing periodic reports. - Process analysis. ...
... including installers and distribution partners (meetings, training sessions, brand promotion, exhibitions) - Coordinate with the technical team to support initial customer onboarding and kickoff meetings - Establish and maintain customer service policies and best practices - Provide high-level technical and product support - Analyze ...
Spain, Valencia
Ver vacanteFully remote
About the role Europe, Remote ________________________ Hello👋 I am Joaquin, Trading and Analytics Lead at Kayzen, and I am now looking for a Customer Success Manager to join our global team 🙌 In this role, you will play a vital role in driving customer satisfaction, fostering long- term relationships and contributing ...