Fully remote
... experience. This is your opportunity to directly shape how our customers experience Booksy every day! What you'll do - Provide Swift Support: Manage incoming customer inquiries via multi-channel support, meeting SLA targets so no customer is left behind. - Problem-Solve & Personalize: Diagnose customer challenges quickly ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... be done? - You will advise and handle support requests from customers and developers on the PlanetScale platform. - You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. - You will help customers understand how to ...
US$180,000 - US$190,000 a year
... internal teams - Lead other leaders with empathy and accountability across multiple regions, languages, and cultures What Sets You Up for Success: - 8+ years in customer support or service, including at least 4 years leading teams with experience leading other leaders - Direct experience leading customer support for a SaaS or ...
Full-time hours
... have - Bonus points: experience with SonarQube, SAST/AppSec tooling, or developer platforms; customer-facing experience (solutions engineering, consulting, support, customer success); Java or another modern language; comfort in Linux; hands-on with AI coding assistants or agentic development. Languages - Be fluent in English; ...
€13,176 a year
... and Transcom Care (social activities). About the company & team Transcom is a global specialist in customer experience that provides CX consulting services, customer service, sales, technical support, and collections through our extensive network of contact centers and agents working from home. We are 30,000 customer experience ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... strong feedback loop to product: synthesize patterns, share actionable insights, and propose improvements to the customer experience. Help define and document support processes in Spain (prioritization, workflows, quality standards, tooling practices), with a scaling mindset. Contribute to the support growth strategy in Spain, ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
€24,000 a year
... for you! What you'll do - Handle incoming calls, providing information, support and advice to customers. - Manage the opening of new claims over the phone. - Support the organisation and management of received documentation. - Draft and send communications to customers (requests, follow-ups and confirmations). - Collaborate ...
Full-time hours
... - Owns the Digital CCC or/and Customer Support Delivery Data Product , driving its strategy, roadmap, governance, evolution and adoption in alignment with Customer Support business priorities and enterprise data standards. - Acts as a data SME for Contact Center or/and Customer Support Delivery capabilities, helping translate ...
Full-time hours
... shared customer plans, implementation-to-adoption transitions, and services attach opportunities. - Bring structured customer insight to Product, Engineering, Support, Marketing, and Enablement. - Orchestrate executive engagement for strategic customers and high-severity risks. - Collaborate with global Customer Success leaders ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... relationships with key accounts. - Own Customer Success team processes and customer journey , ensuring seamless onboarding, adoption, and ongoing success. - Own customer outcomes, engagement, satisfaction, and expansion . - Establish scalable systems, tools, and playbooks to support a consistent and repeatable customer success ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Permanent contract
... clinical teams with AI . Our clinical-grade AI Care Management platform automates and orchestrates high-volume workflows end to end, combining autonomous AI agents—including LOLA, our Voice Clinical Agent —with workflow logic, escalation, documentation, and seamless integration into existing health system infrastructure ...
Full-time hours
... shared customer plans, implementation-to-adoption transitions, and services attach opportunities. - Bring structured customer insight to Product, Engineering, Support, Marketing, and Enablement. - Orchestrate executive engagement for strategic customers and high-severity risks. - Collaborate with global Customer Success leaders ...
€18,000 - €20,000 a year
... likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role We are looking for a Level 1 Service Desk Agent to provide first-level technical support to end users, acting as the single point of contact (SPOC) for managing incidents and service requests. You will be ...
Permanent contract
... (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience, ability to work in difficult ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. We're Hiring: Support Agent - SSI DACH (Remote, Full-Time | Based in Spain) 📍 Remote from Spain| Flexible 8-hour shift + 1-hour break (5 days/week) We're looking for a proactive ...
Fully remote
... ensuring they have a positive experience leading to successful outcomes. Reporting to the Director, Success, this role supports Alpaca's B2B offerings, helping customers launch US securities and crypto trading apps worldwide. What you'll do - Act as primary contact for B2B/enterprise customers, accountable for driving healthy ...
- Remoto
- Híbrido
- Presencial
- Tiempo parcial
- Contrato
€17,094 - €17,095 a year
About the role We are looking to hire Contact Center Agents with at least 1 year of experience in telephone customer service and operational management environments, to support the day-to-day running of the service and ensure proper monitoring of activity. The selected candidate must be autonomous in the use of IT tools ...
Spain, Barcelona
Ver vacanteFully remote
... Appfire has spent years encoding it into our products already. This role turns that expertise into packaged, plug-and-play AI skills that work across the AI agent platforms our customers use, plus a way for enterprises to see and govern which skills their agents are running. You'll own two things that need each other to ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... sponsor visas to Germany; for any other country, you need to have existing right to work. About the company & team Why join us? At n8n, you’ll help shape how Customer Success scales at one of Europe’s fastest-growing startups. You’ll have a direct impact on how we support, retain, and grow our Enterprise customers—acting ...
- Remoto
- Híbrido
- Presencial
- Tiempo parcial
- Contrato
€13,184 a year
This job was automatically translated to English, see original posting . About the role Job offer for CUSTOMER SERVICE AGENT WITH LANGUAGES Additional information - Contract: Temporary with possibility of permanent employment - Schedule: Part-time - Sector: Contact Center - Specialty: COMMERCIAL, SALES - Experience: Less ...