Servinform
Contact Center Quality Agent (QA)
- Híbrido
- Tiempo completo
- Contrato
... monitoring. - Prepare quality reports and reports on the main service indicators. - Identify recurring incidents or deviations and report them to the corresponding managers. - Participate in calibration sessions to ensure the homogeneity of evaluation criteria. - Monitor the quality results of the assigned teams and services. ...
León, España