- Presencial
- Tiempo completo
... construyendo un gran equipo para hacerlos realidad. ¿Nos ayudas?. Puedes echar un vistazo a nuestra web aquí: ¿Qué estamos buscando? Como reporte directo del Head of Customer Experience, el Customer Experience Operations Manager es responsable de la operación diaria de atención al cliente de REVEL, tanto del equipo in-house backoffice ...
Permanent contract
... field. - At least 4-5 years of experience in roles related to Customer Experience, Customer Journey, Service Design, Quality, or Continuous Improvement. - Experience leading cross-functional projects with impact on business and customer experience. - Knowledge of Customer Journey Mapping, Design Thinking, Service Design, ...
Full-time hours
... in Customer Success, Operations, Project Management, QA, or similar roles (preferably in SaaS or service environments). - Strong understanding of the full customer lifecycle and its KPIs: acquisition, retention, and expansion. - Experience driving operational excellence, process improvement, or QA programs. - Strong analytical ...
Full-time hours
... resolved. • Provide information to the other departments about special guests or relevant situations. • Promote sales of additional services and products. • Project a positive image to customers, making them feel warmth and loyalty toward the company. What you'll get * You will have the opportunity to work in a flexible, ...
de 35000 a 45000 €/año
Nuestro cliente, una compañía especializada en experiencias de marca y eventos para clientes nacionales e internacionales, busca incorporar un/a Project & Experience Manager Senior . Se trata de una posición estratégica con responsabilidad transversal sobre la gestión de proyectos, coordinación de equipos y relación con ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Fixed-term contract
... candidate will join a multidisciplinary team, collaborating across different project phases and gaining experience in customer experience methodologies and project management. What you'll do - Support the analysis and documentation of customer journeys. - Assist in collecting and organizing customer insights. - Support ...
Permanent contract
... issues or needs identified. - Identify friction points in the student experience and propose improvements. - Contribute to the design and evolution of the customer journey. How you'll work Permanent On-site About the company & team Education and Social Policies Requirements - Previous experience in customer service or ...
Hybrid
... stakeholders. - Prepare and maintain reports that track and analyse key performance indicators. Support the preparation and review of scorecards and participate in customer meetings. - Develop and present improvement recommendations to the Customer Experience Manager. Monitor systems and processes to identify opportunities for ...
Internship contract
... management profiles. - Profile with a strong customer orientation, cross-functional working capability, and sensitivity for connecting data, processes, and the real customer experience. About the role Service Excellence , dentro del área de Customer Experience, tiene como misión garantizar la excelencia del servicio ofrecido al ...
Permanent contract
... performance indicators. Support the preparation and review of scorecards and participate in client meetings. - Develop and present recommended improvements to the Customer Experience Manager. Monitor systems and processes to identify opportunities for continuous improvement. How you'll work on-site About the company & team At ...
Have the right to work in Spain
... organized, and customer-oriented person to fill the position of Customer Experience Manager at our restaurant. Their mission will be to ensure an exceptional experience for our customers, enhancing the brand image and collaborating on marketing actions and local activities. What you'll do Tasks: Customer service and experience ...
... finalidad de seguir impulsando la excelencia en la experiencia de nuestros clientes, buscamos incorporar en nuestra sede corporativa de Palma de Mallorca un/a Customer Experience & Journey Standards Manager, cuya misión será diseñar, gobernar y optimizar la experiencia de cliente de principio a fin en toda la red de OK Mobility ...
Full-time hours
... eagerness to learn, and a proactive mindset. - Excellent verbal and written communication skills. - Proficient in Microsoft Office. - Enjoy challenges and customer interaction. - Knowledge of project management and data analysis is a plus. - Eligible to sign a 6-month internship agreement starting January 2027. 🌟 What ...
... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Santander
Ver vacante... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Tarragona
Ver vacante... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Internship contract
... impact from day one, this is the place for you. What you'll do Your main mission will be to provide technological, analytical, and operational support to the Customer Experience (CX) area, leading the use of Artificial Intelligence to automate processes and maximize our team's efficiency. In your day-to-day: - You will analyze ...
Full-time hours
About the role As a Customer experience Representative, you will be responsible in customer experience operations, incident management, and digital platforms, with a strong focus on SLA compliance, end-to-end service quality, and close collaboration with commercial teams for Key Accounts. You will work for Portugal and ...
29500 €/año
Foundever® is currently recruiting a Senior Team Manager to lead operations for a prestigious luxury automotive customer experience project based in Madrid. This opportunity is designed for experienced leaders who are passionate about operational excellence, premium customer engagement, and high-performance team management ...
... improve the world together, and we need all the talent to make it a reality. This is your opportunity! What will your role be? As the person responsible for Customer Experience Projects and Products, you will lead the digital and technological transformation of the systems that support our relationship with customers. Your ...