... written and spoken. - Strong organizational and planning abilities. - Detail-oriented, with a proactive and customer-focused approach. - Positive and helpful attitude. - Team player with good interpersonal skills. - Moderately extroverted, optimistic, and enthusiastic personality. - Proven customer support and telephone skills. ...
... Analyze and troubleshoot Frontline support cases, ensuring timely resolution or appropriate escalation to the Backline team when required. - Collaborate closely with internal teams to ensure effective case handling and knowledge sharing across support levels. - Perform all support activities in accordance with defined Key ...
... each stage of the customer journey and support customers using either or both solutions. - Unlock hidden potential and grow partnerships by identifying opportunities for growth within your portfolio of accounts, including cross-sell between Travel and Spend. What you'll get - Receive competitive compensation and equity ownership ...
... details. - Exceptional written and verbal communication skills , especially in tickets, Slack, and customer calls, with the ability to explain technical complexity in simple, actionable language. - Experience supporting enterprise customers, including situations with multiple stakeholders, competing priorities, and high ...
... deadlines. - You are a good communicator. - Excellent digital skills (PowerPoint, Word, Excel as a minimum). What you'll get - We have a friendly, supportive team with a coaching and mentoring environment. - There are real opportunities for future development and progression - this really could be a move towards the exciting ...
Original Advert Job Title Internship: Customer Support Engineer Intern Job Description Minimum required Education High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. Minimum required Experience No prior experience required. Minimum required Certification N/A Job ...
About the role We have an amazing opportunity to join an exciting and innovative sales team in a Technical Engineer Support role. In this position you can combine your strong analytical and communication skills, enjoy solving technical challenges, and are passionate about delivering excellent support in a fast-paced environment. ...
... Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users! About ...
... business trips, studies, or sick leave, as well as help the Global Support team with incoming tasks; - Follow organizational policies and regulations; - To comply with confidentiality commitments; - Be a brand ambassador and always reflect the company values; What you'll get 💰 Competitive salary of €24,000 gross per year . ...
... hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. ...
... hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. ...
... partnered with CeresRecruitment for the recruitment of this Technical Sales Support. For more information, you can contact Tom Seghers at tom.seghers@ceresrecruitment.be. The selection process: - An initial phone call with a Ceres consultant. - A personal interview with the Ceres consultant, including a personality questionnaire. ...
... resources to reduce recurring issues. - Contribute to infrastructure, tooling, and workflow improvements within the Support organization. - Participate in community support rotation and model high standards of clarity and empathy. About you: - Remote in Europe - 4+ years of hands-on experience in developer support or engineering ...
... knowledge base guides to enable self-service, and share troubleshooting techniques and best practices with the team. - Support the development of an AI-augmented support strategy. - Monitor support metrics (CSAT, FRT) and contribute to initiatives that improve them, while staying current with industry trends, tools, and training. ...
Buscamos para nuestro cliente, un reconocido grupo multinacional líder en el sector del Lujo, un/a IT Market Lead para integrarse en su equipo regional (Proximity Team) cubriendo los mercados del Sur de Europa (Iberia e Italia). En esta posición estratégica actuarás como el socio tecnológico de ...
... - **CMDB Maintenance (RUN Tasks):* Execute daily operational (RUN) tasks to maintain, update, and audit CMDB data content, ensuring high accuracy and reliability of configuration items (CIs) and their relationships. * - **Data Quality Improvement:* Proactively collaborate with and support other IT teams (infrastructure, ...
... on defining solutions that add value to the business. - You will collaborate on the design, analysis, and optimization of prompts, helping to improve the quality of responses and results generated by AI tools. - You will support the development and adjustment of natural language processing (NLP) models and intelligent ...
... mantener plantillas documentales mediante herramientas como Word y Docentric. - Elaborar documentación técnica y manuales de usuario. - Coordinar iniciativas de digitalización y soporte de infraestructura IT local (impresoras, red, software y dispositivos industriales). Requisitos esenciales - Experiencia mínima de 3 años en ...
Sobre nosotros En TeamSystem España , líderes europeos en soluciones digitales, ayudamos a miles de empresas a impulsar su transformación digital con soluciones innovadoras en ERP, CRM, e-commerce, fintech y RRHH. Tras la integración de Distrito K en 2024, sumamos más de 25 años de experiencia en el desarrollo de software ...
... deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, ...