- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... manager for this position) - 45 min. 🎭 Business Case , (we will give you several hours to prepare beforehand) - 45 min 🌍 Final interview with Cyrill , Head of Customer Success in Spain at Doctoralia. 🚀 Offer Additional information - 💸 Salary commensurate with your experience. - ⚕️ Private health insurance with Adeslas - ...
Full-time hours
... company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion. About the role This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, and nobody owns what happens to an account between ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... engagement and brand protection. Our AI isn't new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... safer and more secure. The AI Customer Success function is being built from the ground up, and this role will help define it internationally. As the first Customer Success Manager in this area, you will own the end-to-end post-sale experience for a portfolio of customers that includes some of the world’s most sophisticated ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Launches customer outreach campaigns. - Generates monthly statistics on customer feedback and customer support KPIs. - Maintains customer records, provides troubleshooting guidance ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Full-time hours
... buyers, and build loyal Harvey advocates. - Success Metrics : Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... Internet a safer place! As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid- Market clients to provide the best customer experience and, of course, maintain our current churn rate. We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ...
Full-time hours
About the role Job Summary As part of the Customer Success team, you will be pivotal in supporting our clients post-purchase, ensuring their success with Palo Alto Networks' solutions. You will be involved in driving ROI and value to the customer along with troubleshooting critical issues. Your expertise will drive the ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... The Customer Success Manager (CSM ) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones ...
Full-time hours
... looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers. The ideal ...
Full-time hours
... into daily workflows. - Ensure every team member can consistently identify, pursue, and close growth opportunities. What we're looking for - 3-5+ years in Customer Success, Operations, Project Management, QA, or similar roles (preferably in SaaS or service environments). - Strong understanding of the full customer lifecycle ...
... cliente Gestión de clientes Asesoramiento de clientes Retención de clientes Gestión de atención al cliente google workspace cloud google cloud Proactividad customer success Sector Servicios y tecnología de la información Descripción Buscamos un perfil proactivo, organizado y con clara orientación al cliente para unirse ...
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... the customer's business needs - Determining individualized customer success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data - Working closely with account managers to understand the short-term and long-term sales strategies to identify keys areas to drive customer success through ...
- Remoto
- Tiempo completo
- Contrato
€40,000 - €45,000 a year
About the role The Role We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... manager for this position) - 45 min. 🎭 Business Case , (we will give you several hours to prepare beforehand) - 45 min 🌍 Final interview with Cyrill , Head of Customer Success in Spain at Doctoralia. 🚀 Offer You are the person we are looking for if: - You have at least 1 year of experience in Customer Success or Customer ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Permanent contract
... technology, the pace of new deployments keeps accelerating, and so does our willingness to provide value to HCPs and patients. That’s why we’re looking for a new Customer Success Manager to join our team—leading hospital implementations and bringing speed, clarity, and empathy to every user, both patients and healthcare professionals ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... customer insights and product feature gaps into structured feedback for the Product and Operations teams. About You Basic requirements - 2+ years of experience in Customer Success, Customer Experience, Account Management, Solution Consulting, Implementation, or high impact customer facing role - Strong experience working with ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
What you'll do As Director of Customer Success , you'll lead our Customer Success team, reporting directly to the CEO and being part of the leadership team of Tucuvi. You'll be responsible for the key metrics that define success: customer retention, engagement, NPS, and revenue expansion . You'll also grow the team, coach ...
Full-time hours
... accelerate customers time to value and growth - Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB ...