Servinform
Contact Center Quality Agent (QA)
- Híbrido
- Tiempo completo
- Contrato
... of Contact Center/BPO services and metrics - Experience in audits, preparation of Scorecards and reports, and support for action plans Nice to have - Experience in BPO/Contact Center services - Training in Quality (six sigma, lean, etc.) - Knowledge of QA tools: (NICE, Verint, Genesys) and CRM systems: Experience with ...
Aljarafe, España