18808
TheFork is seeking a Customer Support specialist based in Barcelona to help B2C and B2B diners and restaurateurs via phone, email and chat. You’ll listen, diagnose needs, and provide clear, empathetic solutions to ensure a positive experience. You should be fluent in French and English, comfortable with CRM tools, and experienced ...
Spain, Barcelona
Ver vacante... customers. - Help in purchasing airline tickets and handling different payment methods. - Support customers with travel difficulties. - Assist passengers via calls /chat. - Foster enduring relationships with customers for building trust. Our Requirements - Fluent in written and spoken Danish (C1 level) and English (B2 level). ...
Spain, Barcelona
Ver vacantede 45000 a 70000 €/año
... path to AE - Equity: you help build it, you should own a piece of it - Equipment of your choice - Regular team offsites Hiring Process - 15 min intro call - 30 min skill interview with our CCO Alex, including a call simulation - 30 min chat to get to know the go‑to‑market manager - 20 min culture call with our Founders
Spain, Barcelona
Ver vacante- Presencial
- Tiempo completo
€22,000 - €28,000 a year
... organización - Acceso a herramientas tecnológicas modernas Responsabilidades principales - Atender consultas de clientes a través de múltiples canales (email, chat, teléfono) - Resolver problemas y quejas de manera eficiente y satisfactoria - Registrar y seguimiento de tickets en el sistema CRM - Proporcionar información ...
Spain, Barcelona
Ver vacante- Presencial
- Tiempo completo
€28,000 - €38,000 a año
... a plataforma de e-learning y certificaciones Responsabilidades principales - Gestionar consultas de clientes a través de múltiples canales (teléfono, email, chat) - Resolver problemas y quejas de forma rápida y profesional - Mantener base de datos de clientes actualizada y precisa - Colaborar con otros departamentos para ...
Spain, Barcelona
Ver vacante- Presencial
- Tiempo completo
€22,000 - €28,000 a year
... a objetivos comunes - Conocimiento básico de sistemas CRM y herramientas de oficina - Manejo eficiente de múltiples canales de comunicación (teléfono, email, chat) - Orientación a resultados y compromiso con la excelencia Lo que ofrecemos - Contrato Full-time con estabilidad laboral - Modalidad on-site en Barcelona - Salario ...
Spain, Barcelona
Ver vacante- Presencial
- Tiempo completo
€800 - €1,200 a month
... hours, a supportive learning environment, and opportunities for networking within our organization. Responsibilities - Respond to customer inquiries via email, chat, and phone in a timely manner - Document customer issues and resolutions in our CRM system - Assist in troubleshooting common technical and operational problems ...
Spain, Barcelona
Ver vacante... disruptions at the gate, refunds and every question in between. It's a huge surface area, and it's where trust in Perk is really tested. Today, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. But they don’t yet feel like one experience to the ...
Spain, Barcelona
Ver vacante... support to customers by handling inquiries, resolving issues, and providing product or service information. Respond to customer inquiries via phone, email, live chat in a timely and professional manner. Stay informed about company products, services, policies, and promotions. Meet or exceed key performance indicators (KPIs), ...
Spain, Barcelona
Ver vacante- Presencial
- Tiempo completo
€22,000 - €28,000 a year
... Excelente servicio al cliente orientado a resultados Responsabilidades principales - Responder consultas de clientes a través de teléfono, correo electrónico y chat - Registrar y dar seguimiento a todas las interacciones con clientes en el sistema CRM - Resolver problemas técnicos y comerciales con rapidez y profesionalismo ...
Spain, Barcelona
Ver vacante... transparency, so our Career Path includes the salaries for each level, which we share during the first interview to ensure alignment. Our Hiring Process - Intro Call – Chat with our Talent Partner about your journey and goals. - Hiring Manager Interview – Deep dive into your product mindset, teamwork, and problem-solving. - Live ...
Spain, Barcelona
Ver vacante4700 / month
... definición de requisitos, elaboración de diseños funcionales y validación de soluciones. - Experiencia en la configuración y gestión de: Flujos de interacción (Voice, Chat, Email y Mensajería). - Routing y estrategias de enrutamiento. - Colas, usuarios, roles y permisos. - IVRs y Architect. - Informes, cuadros de mando y herramientas ...
Spain, Barcelona
Ver vacante... result? Better engagement, more sales, and real, sustainable growth. With a diverse team of 400+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide. Cyber Security Lead We’re looking for a Cyber Security Lead – a technical ...
Spain, Barcelona
Ver vacante... prioritise, and escal with good judgement, and to feed what you learn back into process improvement. What challenges you’ll be solving - Handle by phone, email or chat operational incidents from customers and opticians: payment date changes, blocked transactions, and financing queries, resolved with speed and good judgment. ...
Spain, Barcelona
Ver vacante$400 USD
... planetary boundaries and inspiring positive change for the planet and people. So, if you’re ready to be a part of a playground for those who think big, we’d love to chat. *We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability. ...
Spain, Barcelona
Ver vacante- Híbrido
- Presencial
- Contrato
... exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact ...
Spain, Barcelona
Ver vacante... company policy, and duty of care - Handling urgent and high-impact travel disruptions with speed, empathy, and precision - Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment - Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence ...
Spain, Barcelona
Ver vacante... trade-offs. It’s not about speed or pressure, it’s about your ability to solve problems thoughtfully and communicate your thinking clearly. - One last coffee-chat with our CTO, where you can get all the answers about Factorial’s culture, business vision, or anything else that interests you. - And that’s it! Feel free to ...
Spain, Barcelona
Ver vacante... client projects, from prompt engineering and knowledge base design to system integration and voice pipeline configuration. You will design, build, and optimize chatbot and voicebot solutions, ensuring context-aware responses and seamless integrations. Hybrid work from Barcelona, with a focus on performance, safety, and collaboration ...
Spain, Barcelona
Ver vacante... regulatory compliance. Let's talk about the project... What you'll do Your main responsibilities will be the following: - Definition and evolution of the AI chat channel - Design and evolve the chat channel's attention model, efficiently combining automated and human attention. - Identify, prioritize, and drive AI use ...
Spain, Barcelona
Ver vacante