... their journey, from booking to their stay. 🚀 Your responsibilities - Welcome and assist customers by phone and email. - Support travelers with their online bookings. - Provide personalized post-sales support: - Ensure that bookings have been properly received by our partners. - Handle customers' special requests. - Manage ...
... - Handling requests from clients and agencies via phone, email, or chat, ensuring quick and accurate responses. - Advising clients on travel options, fares, booking conditions, and additional services. - Processing modifications, cancellations, and refunds in accordance with supplier - Ensure compliance with internal procedures ...
... business needs, capacity constraints and market changes. - Define KPIs to assess product success and impact. - Oversee the digital customer experience in key post booking flows (Manage My Booking and Check-in). What we're looking for - A minimum of 5 years of experience in roles related to Product Management, Software Development, ...
Vueling is seeking a Senior Product Manager to lead post-booking flows and digital customer experiences. You will shape the product vision, manage roadmaps, and collaborate with stakeholders across business, CX and IT to deliver measurable value. You will own end-to-end delivery, work with UX/UI teams, run user research, ...
... Obligatoria Experiencia mínima No Requerida Idiomas requeridos - Alemán - Nativo o Bilingüe - Inglés - Avanzado Conocimientos necesarios Reservas de hotel Hotel Bookings Tourism Turismo Alemán Deutsch Inglés English German Sector Actividades de los centros de llamadas Descripción Do you speak German and enjoy connecting with ...
... in Perk is really tested. Today, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. But they don’t yet feel like one experience to the customer. Your mission is to bring them together into a cohesive post‑booking journey: one where customers ...
... we are selecting professionals for appointment management and user assistance in the healthcare field! What you'll do - Comprehensive appointment management: booking, checking, and canceling, assigning day and time for on-demand consultations. - Providing information and guidance to users on how the appointment scheduling ...
MSC Cruises in Valencia is seeking an Inbound Sales Representative to convert interested inquiries into confirmed bookings. You will handle calls, understand customer needs, and recommend the right cruise, itinerary and cabin, while driving revenue through upselling and follow-ups. Join a high-performance international ...
Exoticca Travel UK Limited in Barcelona seeks a B2B Travel Agent to support travel advisors through the booking process. You will handle product inquiries, offer personalized solutions, and ensure a seamless experience for partners while representing the brand with empathy. A strong customer-oriented attitude and experience ...
... experience in customer service, tourism, or rent a car, and would you like to work in a dynamic environment near Málaga airport? At Adecco, we are selecting a Booking / Check-in Agent for a major rent a car located at Málaga airport. You will be part of a project focused on delivering an excellent customer experience from ...
... shouldn't limit your options. We're a team of 18+ nationalities, growing fast, and we're looking for people who want to grow with us. About the role We're hiring a Booking Agent to own the full conversion journey: from the first inquiry to a confirmed reservation. Think of it as a sales-meets-service role: you'll be the person ...
... shouldn't limit your options. We're a team of 18+ nationalities, growing fast, and we're looking for people who want to grow with us. About the role We're hiring a Booking Agent to own the full conversion journey: from the first inquiry to a confirmed reservation. Think of it as a sales-meets-service role: you'll be the person ...
About the role About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer-facing ...
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role At AVOS TECH, PROSEGUR's BPO line, we pride ourselves on being one of the 100 best companies to work for in Spain.
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role Do you have experience in customer service in a Call Center? Are you interested in developing your career in a multinational company? At Randstad, we are looking for candidates like you!
... Success Looks Like - Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers - Acting as a trusted advisor, not just a booking agent - Managing highly complex, often last-minute travel changes with calm professionalism - Consistently achieving strong CSAT while meeting productivity ...
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . LEGAL BANKING BACK OFFICE AGENT 🏦 Company: Prosegur Location: A Coruña, Spain 🇪🇸 Required Experience: Minimum 1 year Contract Type: Permanent At AVOS TECH, the BPO business line of PROSEGUR, we are looking ...
... tech-driven environment? We are looking for an experienced administrative assistant for our offices in Plaza (Zaragoza). What you'll do As a Legal Back-Office Agent, your main responsibilities will include: - Document management and verification - Preparation of technical reports - Specialized customer service - Support ...
... the exceptional guest experiences that keep independent properties competitive. What makes this different: you won't do it alone. Lighthouse is deploying an agent AI infrastructure - Enablement, Pre-Sales, and Coaching agents - alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition ...
This job was automatically translated to English, see original posting . About the role At AVIS Canarias we are looking for a person to work as a Rental Agent in our office located in Costa Calma, southern Fuerteventura. The mission of a Rental Agent is the preparation and delivery of vehicles to customers at hotels, ensuring ...