Descripción de la vacante
Have the right to work in Spain
Spain
Would you like to join the Customer Experience Team? - Benalmádena en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
McDonald's Benalmádena
Job description
Job description:
At McDonald's we are looking for a Customer Experience Person (CEP) who will be the first point of contact with our customers and will ensure an exceptional experience from the moment they enter the restaurant until they leave.
Your main mission will be to create a welcoming, friendly, and cheerful atmosphere, ensuring that every customer feels welcomed, heard, and attended to.
What will your day-to-day look like?
Greet and welcome customers with a smile.
Help customers place their orders and resolve questions about the menu.
Ensure that families and children have a pleasant experience.
Handle incidents or complaints proactively and kindly.
Supervise the dining area to keep it always clean and tidy.
Collaborate with the restaurant team to provide fast, quality service.
Identify opportunities to improve the customer experience and propose solutions.
Offer customers our promotions and new products to discover.
Requirements
Profile we are looking for:
Positive attitude and a service vocation.
Strong communication skills and customer service.
An empathetic, resourceful, and proactive person.
Willingness to work as a team in a dynamic environment.
A natural smile, friendliness, and a liking for working with families and children.
Previous experience in customer service is valued (not required).
Most of our customers are foreign; knowing English would be a plus.
✅ What do we offer?
Ongoing training provided by the company.
Real opportunities for professional development and growth.
A dynamic, inclusive, and motivating work environment.
Flexible hours.
Be part of one of the world's most recognized brands.
Others
Do you like helping others and making every visit special? Then you could be our next Customer Experience Person at McDonald's! Apply now and join our team! ⭐
McDonald's Benalmádena Bilbil
Descripción de la oferta
Descripción del puesto:
En McDonald’s buscamos una Persona de Experiencia Cliente (PEC) que sea el primer punto de contacto con nuestros clientes y que garantice una experiencia excepcional desde que entran al restaurante hasta que se van.
Tu principal misión será crear un ambiente acogedor, cercano y alegre, asegurando que cada cliente se sienta bienvenido, escuchado y atendido.
¿Qué harás en tu día a día?
Recibir y dar la bienvenida a los clientes con una sonrisa.
Ayudar a los clientes a hacer sus pedidos y resolver dudas sobre el menú.
Asegurar que las familias y los niños tengan una experiencia agradable.
Gestionar incidencias o reclamaciones de forma proactiva y amable.
Supervisar el área del salón para que esté siempre limpia y en orden.
Colaborar con el equipo del restaurante para ofrecer un servicio rápido y de calidad.
Detectar oportunidades de mejora en la experiencia del cliente y proponer soluciones.
Ofrecer a los clientes nuestras promociones y nuevos productos por descubrir.
Requisitos
Perfil que buscamos:
Actitud positiva y vocación de servicio.
Gran capacidad de comunicación y trato con el cliente.
Persona empática, resolutiva y proactiva.
Disposición para trabajar en equipo y en un entorno dinámico.
Sonrisa fácil, amabilidad natural y gusto por tratar con niños y familias.
Se valora experiencia previa en atención al cliente (no imprescindible).
La mayoría de nuestros clientes son extranjeros, el inglés sería un plus.
✅ ¿Qué ofrecemos?
Formación continua a cargo de la empresa.
Posibilidades reales de desarrollo y crecimiento profesional.
Un ambiente de trabajo dinámico, inclusivo y motivador.
Flexibilidad horaria.
Formar parte de una de las marcas más reconocidas del mundo.
Otros
¿Te gusta ayudar a los demás y hacer que cada visita sea especial?¡Entonces tú puedes ser la próxima Persona de Experiencia Cliente en McDonald’s!¡Aplica ahora y únete a nuestro equipo! ⭐
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