Workplace Assistant en Madrid, España

Workplace Assistant

Department: 90-168 - HR - Global Shared Service

Employment Type: Permanent - Full Time

Location: Spain - Madrid

Reporting To: Paula Cespedes

Description

The Workplace Assistant is responsible for providing day-to-day administrative and operational support to DAZN's Spain office, ensuring a smooth, well-organised, and welcoming working environment for approximately 200 employees. This role acts as a key point of contact for office operations, supporting reception, facilities, supplier coordination, and internal events.

The Workplace Assistant oversees the daily running of the office, including front-desk duties, supplies management, meeting room coordination, and liaison with external vendors and building management. The role ensures that office facilities, services, and resources consistently meet the standards required to support employee productivity and wellbeing.

This position plays an important role in shaping the day-to-day employee experience, ensuring visitors, candidates, and staff receive a professional and positive first impression of DAZN. The role directly contributes to operational efficiency, cost control on office-related spend, and a safe, pleasant workplace.

This role will be based in our Madrid office.

By joining DAZN, you will be part of a company that has earned the Great Place to Work certification, a recognition we've achieved thanks to the commitment and professionalism of everyone at DAZN Spain. This certification reflects the exceptional environment we've built together, where employee well-being is a top priority. At DAZN, we take pride in being an excellent place to work, as confirmed by the experiences and feedback of our team members.

What You'll Be Doing:

• Manage front-desk operations, welcoming visitors, candidates, and employees, and handling incoming calls, mail, and deliveries
• Coordinate meeting room bookings, set-up, and equipment, ensuring rooms are ready for internal and external meetings
• Monitor and replenish office supplies, pantry stock, and stationery, managing orders and controlling related costs
• Liaise with external vendors and service providers (cleaning, maintenance, catering, security) to ensure high service standards
• Support onboarding of new employees, including desk set-up, access passes, and welcome materials
• Assist with the organisation of internal events, team meetings, and office celebrations
• Support general administrative tasks for teams, including document management, courier coordination, and basic travel or expense support
• Ensure compliance with health, safety, and building regulations, reporting and resolving facilities issues promptly

What You'll Bring:

Technical Skills:

• Good working knowledge of Microsoft Office / Google Workspace (email, calendar, documents, spreadsheets)
• Basic understanding of office administration, supplier coordination, or facilities support

Soft Skills:

• Strong organisational skills and attention to detail Excellent communication and customer-service orientation
• Ability to multitask and prioritise in a fast-paced environment

Leadership Skills:

• Ability to work independently and take ownership of office operations
• Comfortable coordinating with multiple teams and external suppliers
• Proactive approach to identifying and resolving day-to-day issues

Required Experience:

• 1-3 years of experience in office administration, front-desk, or facilities support roles
• Experience working in a fast-paced, dynamic office environment, ideally within a corporate or media setting
• Fluent in Spanish and English (written and spoken)

Education:

Vocational training or Bachelor's degree in Business Administration or related field (or equivalent experience)

Benefits

• access to DAZN
• medical insurance fully funded by the company provided by Cigna (including access to a medical chart, premium hospitals and a reimbursement policy)
• Cobee flexible compensation policy: 180€ every month to be used on a range of social benefits
• refer a friend scheme
• learning and development resources and access to our internal speaker series and events