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Ticket Agent en España - Jobeax

Ticket Agent en España is listed on Jobeax. Browse 80,000+ vacancies available.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

What you'll do

The selected candidate will be responsible for:

Provide customer service and provide information about destinations, schedules, fares, etc. to offer quality service
Manage reservation requests, ticket sales, and payment collection, as requested by customers.
Manage the boarding process to issue tickets and boarding passes to passengers so they can board the vessel.
Perform the daily personal cash register closing to balance the general cash register
Create passenger lists to send them to the different public agencies that request them
Digitize documentation to control passenger discounts requested by Public Administrations
Additional administrative and operational tasks inherent to the activity

What you'll get

At Baleària we value and take care of our team. Here is what awaits you when you join us:

💶 Economic conditions: €24,547.50 gross per year
📚 Continuous training, through our Baleària Corporate University (EdEB), with a focus on leadership, safety, operations, and professional development.
💼 Flexible compensation, with social benefits (health, food, childcare, transportation, etc.) and tax savings
🤝 Collaborative work environment, where your ideas and contributions matter
🌅 Seafront facilities, to enjoy the surroundings in your day-to-day work
🎟️ Other social benefits (discount platforms, employee tickets, etc.)
🚢 Leading company in the sector, with a consolidated culture and values
🏅 Top Employer company, a reflection of our commitment to an excellent work environment

How you'll work

🕓 Schedule: rotating morning and afternoon shifts.

About the company & team

Baleària is a leading company in the shipping sector, made up of more than 3,000 people, and committed to innovation and sustainable development.

Our success is based on the passion and dedication of our teams, with whom we maintain a firm commitment to their growth and well-being, creating a first-class work environment.

All of this has allowed us to obtain the Top Employer 2026 certification, renewing this seal for the third consecutive year.

#WeAreBalearic #TopEmployer

🔎We are hiring a permanent position as a Ticket Agent for our office in Palma de Mallorca and we want you to be part of our team!

Requirements

Experience in customer service roles.
Intermediate level of English is valued.
Availability to work rotating morning or afternoon shifts.

What you'll do

La persona seleccionada se encargará de:

Atender al cliente y facilitar información sobre destinos, horarios, tarifas, etc. para ofrecer un servicio de calidad
Gestionar las solicitudes de reservas, venta de billetes y cobro, a petición de los clientes.
Realizar la gestión del embarque para emitir los billetes y tarjetas de embarque a los pasajeros para que puedan acceder al buque.
Efectuar el cierre de la caja personal diaria para cuadrar la caja general
Crear los listados de pasajeros para enviarlos a los diferentes organismos públicos que lo soliciten
Realizar la digitalización de documentación para el control de las bonificaciones de los pasajeros que solicita las Administraciones Públicas
Tareas administrativas y operativas accesorias propias de la actividad

What you'll get

En Baleària valoramos y cuidamos a nuestro equipo. Esto es lo que te espera al unirte a nosotros:

💶 Condiciones económicas: 24547,5€ Brutos/anuales
📚 Formación continua, a través de nuestra Escuela de Empresa Baleària (EdEB), con foco en liderazgo, seguridad, operaciones y desarrollo profesional.
💼 Retribución flexible, con beneficios sociales (salud, comida, transporte, guardería, etc.) y ahorro fiscal
🤝 Ambiente de trabajo colaborativo, donde tus ideas y aportaciones cuentan
🌅 Instalaciones frente al mar, para disfrutar del entorno en tu día a día
🎟️ Otros beneficios sociales (plataformas de descuentos, billetes de empleado, etc.)
🚢 Empresa líder en el sector, con cultura y valores consolidados
🏅 Empresa Top Employer, reflejo de nuestro compromiso con un entorno laboral excelente

How you'll work

🕒 Horario: turnos rotativos de mañana o tarde.

About the company & team

Baleària es una empresa líder en el sector naviero, formada por más de 3.000 personas, y comprometida con la innovación y el desarrollo sostenible.

Nuestro éxito se basa en la pasión y dedicación de nuestros equipos, con quienes mantenemos un firme compromiso con su crecimiento y bienestar, creando un entorno de trabajo de primer nivel.

Todo ello nos ha permitido obtener la certificación Top Employer 2026, revalidando este sello por tercer año consecutivo.

#WeAreBalearia #TopEmployer

🔎¡Abrimos vacante estable como Agente de Pasaje para nuestro centro de trabajo en Palma de Mallorca y queremos que tú seas parte de nuestro equipo!

Tierra

Requirements

Experiencia en funciones de atención al cliente.
Valorable inglés a nivel intermedio.
Disponibilidad para realizar turnos rotativos de mañana o de tarde.

Postularse a la vacante

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