Descripción de la vacante
€18,000 - €22,000 a year
Spain
Telephone Customer Service Manager, Madrid en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
Do you have experience in phone customer service? Have you previously worked in the insurance sector? Would you like to join the leading company in the insurance sector?
From Adecco, we are selecting several Phone Customer Service Representatives for the offices that MAPFRE has in Madrid.
Your main duties will be:
Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.
- Checking, verifying, and recording the information provided by customers.
- Carrying out the operational or administrative procedures with internal or external contacts, arising from the nature of the activity, in order to facilitate the resolution of incidents and requests.
- Providing the customer with accurate information about the requested services and the follow-up of incidents or requests made. If you are interested, do not hesitate to apply for this offer.
We look forward to meeting you!
- PERMANENT contract directly with the company.
- Fixed salary €18,406.16k + variable pay based on achieving objectives.
- The shift is in the afternoon (according to the collective agreement), with start times between 2:00 PM and 4:00 PM, depending on planning needs, completing the full working day of 7.5 hours/day.
- Schedule from Monday to Sunday with 2 days off per week, guaranteeing 2 weekends off per month.
Education: High School Diploma, Higher Level Training Cycle, or University Studies. (Being able to provide proof of qualifications is essential)
Previous experience in customer service is valued.
¿Tienes experiencia en atención telefónica a clientes? ¿Has trabajado anteriormente en el sector seguros? ¿Te gustaría formar parte de la compañía líder del sector asegurador?
Desde Adecco, seleccionamos varios Gestores/as de Atención Telefónica para las oficinas que el grupo MAPFRE tiene ubicadas en Madrid.
Tus principales funciones serán:
- Atender las solicitudes y reclamaciones de los clientes recibidas a través de los canales no presenciales.
- Comprobación, verificación y grabación de la información facilitada por los clientes.
- Realizar las gestiones operativas o administrativos/as con interlocutores internos o externos, derivadas de la naturaleza de su actividad, con el objetivo de facilitar la resolución de las incidencias y peticiones.
- Proporcionar al cliente información veraz sobre los servicios solicitados y el seguimiento de las incidencias o solicitudes https://jobeax.com/link/vraYyxd2frN6HfRP estás interesado/a, no dudes en inscribirte en esta oferta
¡Te esperamos!
- Contratación INDEFINIDA directamente con la empresa.
-Salario fijo 18.406,16k + variables por consecución de objetivos.
- El turno es de tarde (según convenio) entradas entre 14:00-16:00, según necesidades de planificación cumpliendo la jornada completa de 7,5 h/día.
-Jornada de lunes a domingo con 2 días de descanso a la semana, garantizando 2 fines de semana al mes.
Formación: Bachillerato, FP Grado Superior o estudios Universitarios. (imprescindible poder acreditar titulación)
Valorable experiencia previa en atención al cliente
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