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Teleoperator with German - Banking en Valencia, España - Jobeax

Teleoperator with German - Banking en Valencia, España is listed on Jobeax. Browse 80,000+ vacancies available.

About the role

At Adecco we are selecting Customer Service Agents with native-level German to join an important project in the banking sector in Valencia.

If you are interested in working in an international environment, developing your skills in customer service and being part of a stable project with training from day one, this opportunity is for you! What will you do on a day-to-day basis?

What you'll do

Customer service for the German market via phone, email and chat.
Resolution of first-level queries and incidents (front desk).
Supporting the customer by offering a quality experience. At Adecco we believe in equal opportunities and we are committed to Talent Without Labels.

What you'll get

What do we offer?

Initial 3-month contract + transition to permanent.
Competitive salary: €20,800 + €1,200 variable
Complete and paid initial training, designed to make you feel prepared and confident in your role. (5 weeks from 9:00 a.m. to 3:00 p.m.)

-Flexible schedules depending on the shift chosen, which will allow you to better organise your personal and professional time. Morning shifts (7:00 a.m. to 4:00 p.m.) or afternoon shifts (2:00 p.m. to 12:00 a.m.) 39 hours per week from the 6th week after joining.

Stable project with opportunities for professional development.
You will enjoy the language bonus from the start, an additional reward for your command of German.

Requirements

Native-level German
Minimum B2 level of Spanish
Customer service skills are valued
Availability to work shifts
Commitment to attend a five-week in-person training course, with a dedication of 30 hours per week, held from 9:00 a.m. to 3:00 p.m., Monday to Friday in Valencia city centre, later increasing to 35 hours per week from 9:00 a.m. to 4:00 p.m.
Pass a German level test, which will assess your conversation and writing skills. Follow the steps in the link received to complete the video interview in German (it must last at least 2 minutes to be valid).
Proactive attitude, interpersonal skills and ability to work under pressure.

About the role

Desde Adecco estamos seleccionando Agentes de Atención al Cliente con nivel nativo de alemán para incorporarse a un importante proyecto del sector bancario en Valencia.

Si te interesa trabajar en un entorno internacional, desarrollarte en atención al cliente y formar parte de un proyecto estable con formación desde el primer díaesta oportunidad es para ti! ¿Qué harás en tu día a día?

What you'll do

Atención al cliente del mercado alemán a través de teléfono, email y chat.
Resolución de consultas e incidencias de primer nivel (front desk).
Acompañamiento al cliente ofreciendo una experiencia de https://jobeax.com/link/OlGX5gIKkOMXPX7o Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

What you'll get

Qué ofrecemos?

Contrato inicial de 3 meses + paso a indefinido.
Salario competitivo: 20.800 € + 1.200 € variable
Formación inicial completa y remunerada, diseñada para que te sientas preparado/a y seguro/a en tu rol. (5 semanas de 9 a 15h)

-Horarios flexibles según el turno elegido, que te permitirán organizar mejor tu tiempo personal y profesional. Turnos de mañana (07:00h a 16:00h) o tarde (14:00h a 00:00h) 39 horas semanales a partir de 6º semana de incorporación.

Proyecto estable con posibilidades de desarrollo profesional.
Disfrutarás del plus de idiomas desde el inicio, una recompensa adicional por tu dominio del alemán.

Requisitos

Nivel nativo de alemán
Nivel mínimo B2 de español
Valorables habilidades en atención al cliente
Disponibilidad para trabajar en turnos
Compromiso para asistir a una formación presencial de cinco semanas, con una dedicación de 30 horas semanales, que se realiza en horario de 9h a 15h de lunes a viernes en Valencia Capital, ampliando posteriormente a 35 horas semanales de 9h a 16h.
Superar una prueba de nivel de alemán, que evaluará tus habilidades en conversación y escritura. Sigue los pasos en el enlace recibido para realizar la video entrevista en alemán (deberá tener una duración de al menos 2 minutos para ser válida).
Actitud proactiva, habilidades interpersonales y capacidad para trabajar bajo presión.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

Postularse a la vacante

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