Descripción de la vacante
Ilunion
€16,920 a year
Spain, Madrid
Teleoperator (m/f) for Citizen Attention with Sign Language / Split Shift / Suanzes Area en Madrid, España is listed on Jobeax. Browse 80,000+ vacancies available.
If you have experience as a telephone agent for citizen attention, knowledge of sign language, and you want to work in a large company, at ILUNION we are looking for you!
You will be responsible for citizen attention within an omnichannel service, which means you will be able to interact with people through phone calls, emails, chats, and video calls; in the latter, you will provide specialized attention to users of sign language.
- You will undergo in-person training prior to starting, lasting 7 days, selective and unpaid, but with a real chance of being hired.
- Start date: Monday, August 3rd, from 09:00 to 15:00.
- Immediate start after training ends: August 12, 2026.
- Temporary contract due to leave replacement, with an estimated duration of 6 to 10 months and the possibility of continuity once this period ends.
- 39 working hours per week, from Monday to Sunday. Weekends are rotated, guaranteeing a minimum of 2 full weekends off per month.
- SPLIT working shift, with hours that may vary between 09:00 and 20:00, with one hour for lunch.
- Workplace and training location: C/Julian Camarillo 45, Madrid, Suanzes area.
- Salary: €1,208.56 gross per month
Do you want to know the benefits of being part of the Ilunion team?
- Benefits: childcare assistance, employee assistance programs, company doctor, discounts at major national brands and on tickets for shows, and across all ILUNION Group companies (hotels, physiotherapy, etc.), school cafeterias, textbooks. You will have the opportunity to develop your professional career with us, we believe in internal promotion!!
Si tienes experiencia como agente telefónico de atención al ciudadano, conocimientos en lenguaje de signos y quieres trabajar en una gran empresa, ¡en ILUNION te estamos buscando!
Te responsabilizarás de la atención al ciudadano dentro de un servicio omnicanal, lo que significa que podrás interactuar con las personas a través de llamadas telefónicas, correos electrónicos, chats, y videollamadas, en esta última, prestarás atención especializada a personas usuarias de lengua de signos.
- Realizarás una formación presencial previa a la incorporación, 7 días de duración, selectiva y no remunerada, pero con opción real de contratación.
- Fecha de inicio: lunes 03 de agosto, en horario de 09:00 a 15:00h.
- Incorporación al trabajo inmediata tras fin de formación: 12 de agosto 2026.
- Contrato temporal por sustitución de baja, con duración estimada de entre 6 a 10 meses y posibilidad de continuidad al finalizar este periodo.
- 39 horas de trabajo semanales, de lunes a domingo. Los fines de semana son rotativos, garantizando un mínimo de 2 fines de semana completos libres al mes.
- Turno de trabajo PARTIDO, el horario puede variar entre las 09:00 y las 20:00h, con una hora para comer.
-Lugar de trabajo y formación, C/Julian Camarillo 45, Madrid, zona Suanzes.
- Salario 1.208,56 € b/mes
¿Sabes las ventajas que tendrás, por ser trabajador del equipo ILUNION?
- Beneficios sociales: ayuda a guardería, programas de ayuda al empleado, médico de empresa, descuentos en importantes firmas nacionales y en compra de entradas para espectáculos y en todas las empresas de GRUPO ILUNION (hoteles, fisioterapia, etc.), comedores escolares, libros de texto.Tendrás la oportunidad de desarrollar tu carrera profesional con nosotros, ¡¡apostamos por la promoción interna!!
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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