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You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the role
#Ref.BCN-AMC #SquadEris
At Faster Empleo ETT we are selecting a Teleoperator for Call Reception for an important Call Center located in Sant Cugat (near the Renfe stop and just 7 minutes from FGC (Volpelleres))
What you'll do
Duties:
Handling incoming calls to resolve questions, inquiries, complaints, and requests for information.
Managing emails, ticketing, and back-office tasks.
Progressive training across different clients and services.
What we're looking for
Catalan C1, both oral and written (a reading and written test will be administered)
Intermediate computer skills required.
Experience in customer service, call reception, and back-office tasks is valued.
Availability to work the schedule and training hours indicated in the offer.
What you'll get
We offer:
Contract: 3 months through the ETT + permanent contract with the company.
Contract: 30 hours per week
Schedule:
Monday, Tuesday, and Friday: 9:00 AM to 3:00 PM, with the possibility of an afternoon shift.
Saturdays and Sundays: 6 hours per day according to service needs, with the possibility of an afternoon shift.
Salary: €1,223 gross per month (€9.71 gross per hour).
About the role
#Ref.BCN-AMC #SquadEris
En Faster Empleo ETT seleccionamos a un/a Teleoperador/a Recepción de llamadas para importante Call Center ubicado en Sant Cugat (cerca de parada de Renfe y a solo 7 minutos de FGC (Volpelleres))
What you'll do
Funciones:
Atención de llamadas entrantes para resolver dudas, consultas, reclamaciones y solicitudes de información.
Gestión de emails, ticketing y tareas de Backoffice.
Formación progresiva en diferentes clientes y servicios.
What we're looking for
Catalán C1, tanto oral como escrito (se realizará prueba lectora y escrita)
Conocimientos informáticos medio
Valorable experiencia en atención al cliente, recepción de llamadas, funciones de backoffice.
Disponibilidad para hacer el horario de trabajo y de formación indicado en la oferta.
What you'll get
Se ofrece:
Contrato 3 meses por ETT + incorporación a plantilla.
Contrato: 30h semanales
Horario:
Lunes, martes y viernes: 09:00 a 15:00 h, con posibilidad de turno de tarde.
Sábados y domingos: 6 horas al día según necesidades del servicio, con posibilidad de turno de tarde.
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