Systems Development Manager, EUSC Managed Operations en Madrid, España

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced development engineering leaders with a strong background in both development management and operations expertise. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://jobeax.com/link/y89jjqXGNgSdxZrw

Your responsibilities will encompass overseeing the expansion of the ESC in 2026/2027, working closely with AWS global teams and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. As a leader, you will manage teams in both systems operations and development, emphasizing automation and engineering efficiency.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

European Sovereign Cloud (ESC) provides foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

• Lead your team in executing organizational and team roadmaps, focusing on automation goals.
• Regular check-ins and strategic guidance to foster collaboration and shared success.
• Analyse systems and software performance, identifying areas for improvement and shape strategies to enhance overall efficiency.
• Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal team functioning.
• Building coaching and mentoring teams to ensure a skilled and invested workforce.
• Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment.
• Identifying successes and areas for improvement, ensuring your teams are well-prepared for launch challenges and opportunities.
• This position may involve On-call responsibility, you will be required to drive escalation calls.

• Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
• Experience in managing system or software development teams
• Experience in agile software development methodology
• Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems
• This role requires you to be a national of an EU member state

• Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
• Experience with AWS platforms, services, and design patterns

• Fluency in written and spoken English is required.

• Employees will participate in an On-Call rota.

Key job responsibilities

About the team

Diverse Experiences

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• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.

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for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.