A Bachelor's degree or Higher education degree in IT
Proven experience in The SysOps / N3 role
Proven experience in Linux and Windows system administration
Networking knowledge and experience (Firewalls, DNS, VPN, Proxies)
Programming languages and Scripting using Python, Bash.
Ability to train and provide technical support to service desks.
Nice to have
AWS knowledge and experience will be a plus. In addition to IaC with Terraform and Dockerization concepts.
Languages
Catalan and B1 level of English. The job does not require day to day usage of English, however interactions with English speaking support teams are not rare.
Pay & benefits
What you'll get
Cutting-edge technology: You'll work with the latest technologies and tools on the market.
Challenging projects: You'll have the opportunity to work on innovative and impactful projects.
Teamwork: You'll be part of a talented and collaborative development team.
Professional development: We offer you opportunities for growth and professional development.
The role
Are you the SysOps expert our Service Desk team needs? At Holaluz, we're revolutionizing the energy sector, and we need a highly skilled SysOps Engineer to provide top-tier technical guidance and support.
The Service Desk team is responsible for Holaluz device and Identity and Access Management and manages office infrastructure. We're looking for an experienced engineer that will give seniority to the team.
You will work closely with Cloud Platform and Security Teams. And be involved in the evolution of our infrastructure. Using state of the art cloud infrastructure and architectures.
What you'll do
Advanced Technical Support: Act as an escalation point for the Service Desk team, resolving complex technical issues and providing expert guidance.
Identity and Access Management:
Administer and maintain identity and access management tools: Windows AD and Okta.
Ensure the integrity and security of the identity ecosystem.
Implement and manage the full user lifecycle (onboarding/offboarding) in an automated manner.
Integrate identity tools with other applications and systems in the ecosystem.
Manage identity repositories with Terraform.
Google Workspace Administration: Manage and maintain the Google Workspace environment, including user configuration, permissions, and security policies.
Office Networking:
Administer and maintain the office network infrastructure, including the Edge Router and the APs.
Ensure Internet connectivity and network security.
Automation:
Develop and maintain scripts and automation tools for recurring tasks, primarily using Make.
Promote automation in all areas to improve efficiency and security.
Stay up-to-date with the latest cloud technologies and best practices. And of course, propose new ideas to improve.
Key Skills & Attributes
Problem Solving: Excellent analytical and troubleshooting skills to identify and resolve infrastructure issues.
Collaboration: Strong communication and teamwork skills to effectively collaborate with developers and other stakeholders.
Proactive attitude and oriented to continuous improvement
A positive, energetic attitude that aligns with our SHAKE culture:
Say things as they are
Have fun
Always people first
Keep rowing together
Es posible
About Holaluz
Holaluz is a Spanish renewable energy company specializing in the sale of green electricity and solar energy solutions. Founded in 2010, the company has grown to become one of the leading independent energy retailers in Spain, with a strong focus on sustainability and the transition to a decentralized energy model. Holaluz operates primarily in the residential and small business segments, offering services such as solar panel installation and energy management.
Holaluz is headquartered in Barcelona, a major European tech and startup hub, offering a vibrant lifestyle and strong international community.
The company's official language is Spanish, but its international team and remote-friendly culture may accommodate English speakers, especially in tech roles.
Holaluz is a leader in the Spanish renewable energy sector, providing opportunities to work in a fast-growing industry with a strong sustainability mission.
The company has been recognized for its innovative approach to energy, including being named one of the world's most ethical companies in the past.
Barcelona offers a high quality of life with a Mediterranean climate, and Holaluz's office is located in the city's 22@ innovation district.
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