Support Technician at Barcelona Sants Station en… - Jobeax
Descripción de la vacante
Support Technician at Barcelona Sants Station en Barcelona, España
Adecco España
PresencialTrabaja desde la oficina
Tiempo completoJornada semanal estándar
ContratoTemporal o freelance
€25,000 a year
Spain, Barcelona
Support Technician at Barcelona Sants Station en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
About the role
Do you enjoy helping people, resolving issues and learning new technological tools?
At Adecco we are looking to bring on a Station Support Technician to provide in-person support to the Renfe ticket office teams at Barcelona Sants.
If you have good communication skills, enjoy working with users and are interested in technology and new tools, we want to meet you!
What you'll do
What will your duties be?
Provide in-person support to the Renfe ticket office teams at Barcelona Sants station.
Resolve queries and help users with the new NSV ticket sales platform.
Provide support related to the commercial offering.
Facilitate learning and use of the application for the ticket office teams.
Coordinate with the NSV Centre Team to manage and follow up on identified needs.
Identify and report possible incidents or difficulties faced by users. At Adecco we believe in equal opportunities and are committed to Talent Without Labels.
Languages
-Catalan level, essential for the position.
What you'll get
-Salary: €25,000 gross/year, negotiable.
How you'll work
-Location: Barcelona Sants Station.
-Mode: 100% on-site.
- Schedule: Monday to Friday, from 1:00 PM to 9:00 PM.
- Start date: As soon as possible.
- Initial duration: Until 12/31/2026, with possibility of extension.
Requirements
-University degree or vocational training qualification.
-Basic office software skills: Word, Excel, Teams and Outlook.
-Ability to quickly learn new applications and tools.
-Communication skills and ease in interacting with users.
-Service orientation and ability to resolve queries and incidents.
Specific prior experience with the NSV platform is not essential: we are looking for people who are quick to learn, have good communication skills and are user-focused.
About the role
¿Te gusta ayudar a las personas, resolver incidencias y aprender nuevas herramientas tecnológicas?
Desde Adecco buscamos incorporar un/a Técnico/a de Soporte en Estación para dar apoyo presencial a los equipos de taquilla de Renfe en Barcelona Sants.
Si tienes buenas habilidades comunicativas, te gusta el trato con usuarios y tienes interés por la tecnología y las nuevas herramientas, ¡queremos conocerte!
What you'll do
¿Cuáles serán tus funciones?
Dar soporte presencial a los equipos de taquilla de Renfe en la estación de Barcelona Sants.
Resolver dudas y ayudar a los usuarios en el manejo de la nueva plataforma de venta de billetes NSV.
Proporcionar apoyo relacionado con la oferta comercial.
Facilitar el aprendizaje y uso de la aplicación a los equipos de taquilla.
Coordinarse con el Equipo del Centro NSV para la gestión y seguimiento de las necesidades detectadas.
Identificar y comunicar posibles incidencias o dificultades de los https://jobeax.com/link/h82aliVsanP5wqO8 Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Languages
-Nivel de catalán, imprescindible para la posición.
What you'll get
-Salario: 25.000 € brutos/año, negociable.
How you'll work
-Ubicación: Estación Barcelona Sants.
-Modalidad: 100% presencial.
-Horario: De lunes a viernes, de 13:00 a 21:00 h.
-Incorporación: Lo antes posible.
-Duración inicial: Hasta el 31/12/2026, con posibilidad de extensión.
Requisitos
-Formación de Grado Universitario o FP.
-Manejo de Ofimática básica: Word, Excel, Teams y Outlook.
-Capacidad para aprender rápidamente nuevas aplicaciones y herramientas.
-Habilidades de comunicación y facilidad para interactuar con usuarios.
-Orientación al servicio y capacidad para resolver dudas e incidencias.
No es imprescindible experiencia previa específica en la plataforma NSV: buscamos personas con facilidad para aprender, buena comunicación y orientación al usuario.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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