Support Agent - DACH en España is listed on Jobeax. Browse 80,000+ vacancies available.
About the role
Hey there! We're Fever, the world's leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let's discuss this role and what you will do to help achieve Fever's mission.
We're Hiring: Support Agent - SSI DACH (Remote, Full-Time | Based in Spain) 📍 Remote from Spain| Flexible 8-hour shift + 1-hour break (5 days/week)
We're looking for a proactive and detail-oriented Administrative & Operations Assistant to join our SSI team-working behind the scenes to bring magical experiences to life across the DACH region, while being based in Spain.
The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.
What you'll do
You'll play a key role in supporting our internal teams, ensuring that processes run smoothly and details are always on point. You'll manage a variety of administrative and operational tasks:
Keep internal tools (Jira, Slack, Airtable) updated and organized
Coordinate with Producers and Project Managers on day-to-day needs
Assist in maintaining visibility across tasks, deadlines and project progress
Assist with event setup and launch: creating and validating experiences in internal tools
Perform back office updates and ensure information is accurate and consistent
Support invoicing processes and coordinate with the Finance team
Proactively help with venue research and initial outreach
Contribute to budget tracking and cost allocation
Prepare and manage contracts
You'll work closely with our team spread across the DACH region, Madrid and remotely, contributing to the smooth operation of some of Fever's most beloved scalable experiences.
What we're looking for
You live in Spain and are legally eligible to work here
You speak English & German fluently. Polish is a plus!
Experience in structured operations, support or admin roles
Strong attention to detail, process orientation and follow-through
Comfort with tools like Jira, Airtable, Slack, Google Workspace (or quick to learn)
A team-first mindset, clear communicator and proactive problem-solver
Ability to juggle tasks and priorities in a fast-paced environment
Nice to have
Bonus: Familiarity with events, production or the music industry 🎶
What you'll get
Work remotely with a flexible schedule
Join a collaborative, international and fast-paced team
Help shape the backstage of magical scalable experiences
Learn about event production, internal workflows and scalable operations
40% discount on all Fever events and experiences
Health insurance
Gympass membership
Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow
Responsibility from day one and professional and personal growth
Additional information
We welcome people from all walks of life-if this role excites you and you're motivated to learn and contribute, we want to hear from you.
This role is based in Spain.
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | https://jobeax.com/link/g2S8v2APnSoQwGB3 |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data,Fever - Candidate Privacy Notice
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