Descripción de la vacante
Tripadvisor
Spain, Barcelona
Strategic KAM VIP - Michelin & Top Chef en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
Join our Movement and Champion Restaurant Culture!
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
About the role
At TheFork, our Top Chef team partners with some of the most prestigious restaurants in Spain, including Michelin-starred and fine dining venues.
As a Top Chef Customer Success Manager, you will be responsible for building long-term strategic relationships with a portfolio of premium restaurants, helping them maximize the value of TheFork ecosystem while delivering an outstanding customer experience.
This is not a traditional Account Management role. We are looking for someone who enjoys solving complex problems, navigating sophisticated customer needs and becoming a trusted advisor for some of the most demanding hospitality businesses.
What you will do:
Who you are:
You Must Meet These Critical Qualifications:
You Can Impress With These Additions
Fluency in Catalan is a strong plus.
What we offer you:
An awesome team
A permanent contract
⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary and bonus
Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
⏳ A program dedicated to helping you have the best work/life balance
Health insurance fully covered by the company
Life & Disability Insurance at no cost to the employee
Amazing offices with dining, a coffee point on each floor, and leisure area
Team building events
All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Ver el correo electrónico en https://jobeax.com/link/eQU43fwTmiJBhAez. Our HR team will review the request and respond accordingly.
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